Central America All inclusive Vacations

We did a staycation in the Penthouse and it was very nice. Wish the pools stayed open a little later because it felt awesome. Staff was very nice. Will definitely be coming back. We loved it

One night they moved us to a room where the bathroom had no door. The best of that hotel is the location. Close to shops and coffees.

Good location, friendly staff

We loved that the staff is courteous and attentive. The convenience of having a wonderful restaurant on side was fantastic. We took advantage of the complementary wine tasting and had dinner there. Everyone was professional and welcoming. Highly recommend this hotel.

We had an unfortunate start to the stay. The staff told me to go in and they will bring the luggage in. They forgot a laptop bag in the car. The whole holiday was wasted chasing that laptop.

really nice hotel, we will be back for sure!

We had an unfortunate start to the stay. The staff told me to go in and they will bring the luggage in. They forgot a laptop bag in the car. The whole holiday was wasted chasing that laptop.

Absolutely loved it here! Property is beautiful, staff was incredibly helpful and nice. Our room was perfect, with the waves crashing right below us. I had Ali, the concierge manager set up our room while at dinner for my proposal to my girlfriend. It was perfect with rose pedals and candles. Definitely will be back!!

My first problems seemed to belong more to Expedia than to the hotel. I was booked & charged for 2 persons in the room (my name had been entered twice) & they could not correct it. Secondly I was charged, acc to Expedia two different prices for my 2 nights there— again, Expedia would not assist despite my 3 calls to them. Riu plaza room was small but lovely. It had all needed amenities & was mostly satisfactory. My only difficulties were with a frequent sandpaper rubbing kind of noise at all hours, which I suspect was because my room was next to the Pumping Room. Lastly I found that no matter how careful I was, water leaked after both showers, into the foyer of the room, which I used towels to clean up. In a less expensive room, I would not have considered this a problem but for prices at Riu, I was surprised. Other than those issues, the room was very good.

Absolutely loved it here! Property is beautiful, staff was incredibly helpful and nice. Our room was perfect, with the waves crashing right below us. I had Ali, the concierge manager set up our room while at dinner for my proposal to my girlfriend. It was perfect with rose pedals and candles. Definitely will be back!!

The staff were courteous, accommodating, and knowledgeable. The room was clean, aesthetic, and it had a gorgeous view of the city. The breakfast had a wide variety of food options. This is a great place to stay.

Everything was great the only thing o will suggest to be more thought is the daily room service cause I have to ask to get my room clean but I have to say overall staff was amazing and attentive Very well recommended

Perfect location close to both main rail station and metro. Staff very friendly and helpful giving useful advice on what to see and do in the city. I would definitely stay here again if I return to Rome

Loved the location because we could walk to most of the sights we wanted to see. We also enjoyed the rooftop bar. The breakfast was nice too.