Piers Island All inclusive Vacations

Property was in a great location, easily walkable to a variety of places and options for food

Exceptional service, best I received at any 5* hotel

Spotless room, stellar service

Beautiful property and excellent service by

Overall, it's an older property and, while it's been renovated not too long ago, it's showing its age. Great location. The bed was comfortable but I'm sad there wasn't a desk to work at in the room. The room was very cold and the thermostat didn't work. The wait staff were great but the front desk staff weren't very friendly on check in or check out. One wierd thing that happened is that when I asked them to call a taxi, instead of push the yellow cab button (they have 2), the front desk attendant called someone at orange cab directly. When I questioned her about it, she said yellow cab would take a long time to show up. I insisted (after a bad experience with orange cab the night before) and yellow cab showed up in under a minute. Could have been a one off but it didn't leave me feeling good. I was excited to stay at this hotel as it had been on my list for a long time but it's just "meh" relative to other downtown hotels I've stayed at. 3/5

great hotel, location and staff.

Beautiful property and excellent service by

Wow, what can I say. Such attentive staff that care and take pride in their work, the suite,

Property was in a great location, easily walkable to a variety of places and options for food

Spotless room, stellar service

Beautiful property and excellent service by