Great Lakes Adventure Vacations

Lovely stay no complaints

The room and amenities were perfect, staff was knowledgeable and friendly. The location was perfect, this part of city was very walkable for us.

Fabulous staff at reception. We showed up at 9:30 am and he found us a room right away to check in. Reign staff excellent. However, food and drinks were very expensive and small in quantity (but it was fine dining). Partiers arrived on our floor at 1:30 am and were very noisy until 4:00 am. Otherwise… very good.

Had a great stay and would definitely come back!

Great location in downtown Chicago.

The room and amenities were perfect, staff was knowledgeable and friendly. The location was perfect, this part of city was very walkable for us.

Fabulous staff at reception. We showed up at 9:30 am and he found us a room right away to check in. Reign staff excellent. However, food and drinks were very expensive and small in quantity (but it was fine dining). Partiers arrived on our floor at 1:30 am and were very noisy until 4:00 am. Otherwise… very good.

Our room was very nice, soft beds with lots of pillows. The bathroom amenities were lovely. The hotel was quiet with efficient elevators, little waiting. The location was great for eating out, shopping and easy access to Blue Jays and Leafs games. The staff were very polite; the attendants for parking and assisting with entering and leaving cars at the entrance were especially helpful. A couple of things were a bit inconvenient. The gizmo used instead of a chain for door security was loose and we had to make sure it did not accidentally sag down and block the door opening , when we were leaving the room. The closet had double doors with no way to keep the doors open , with the result that we spent a lot of time elbowing a door aside while grubbing around in the dark trying to find something in the suitcase. That said we found the Westin to be very satisfactory overall.

Lovely stay no complaints

The room and amenities were perfect, staff was knowledgeable and friendly. The location was perfect, this part of city was very walkable for us.

We had such a blast here celebrating my twins’ 8th birthday. The guest services team worked with me to put a cake and balloons in the room for us! The breakfast was delicious (loved the mini smoothies) and the room was clean. I would 100% come back here next time we are in Toronto.