Southern Ontario Adventure Vacations

Overall, great place to stay and a great location.

Fantastic staff! Extremely clean room.

Room was clean and good size. Bathroom was very nice and modern. The lobby was under repair and boarded off, felt tight and quite drab and there was no warning beforehand of the lobby renovation. Hopefully the redesign is better appointed.

There was no cold water to drink from the tap

I recently stayed at this hotel and overall had a very pleasant experience. One of the biggest advantages is its fantastic location. It’s conveniently close to many downtown attractions and venues, including the Rogers Centre, Scotiabank Arena, the CN Tower, and a wide variety of restaurants. Being able to walk to so many popular spots made the stay especially enjoyable. The hotel itself has a beautiful, regal atmosphere. The decor feels classic and elegant, with impressive paintings and stylish furniture that give the space a sophisticated charm. It really creates a memorable first impression when you walk through the lobby and common areas. The staff were another highlight of the stay. Everyone I encountered was warm, welcoming, and helpful, which made the overall experience feel even more comfortable and relaxed. Breakfast each morning was delicious with a great selection of options. There was plenty to choose from, making it easy to start the day with a satisfying meal. The only area that could use some improvement would be the bathrooms. While they were clean and functional, they felt a bit dated and could benefit from some updates to match the elegance of the rest of the hotel. Overall, it’s a lovely place to stay, especially if you want to be close to downtown attractions while enjoying a hotel with classic charm and friendly service.

The hotel was exceptionally welcoming

First and foremost the staff were lovely, but our trip started with the pole for parking going down on our car while we waited to get parked… Next, the entry from the parking lot was not accessible, including the doors and the step to get in. When you walk in the entrance at the main door, it is gorgeous, but it’s easy to tell that all the money was spent on the renovations of the main part. The hallways in the room were below average with stains on the carpet and on the duvet cover. We were excited for the amenities that the hotel offered which included mini golf, the arcade, ping-pong, and bowling. However, we soon realized by talking to the front desk that everything was an additional cost, and the bowling and half the arcade were out of order. We went to go swimming and there were public swimming lessons until 8 or 9 pm. There was three of us staying in the room, which I booked via Expedia that said breakfast was provided. What it failed to say it was only breakfast for two was provided in the third one how to be paid for. Again not told on the website. Going back to the pool the ground is coming up around. It definitely is safety hazard, and lots of the windows were boarded off. Unfortunately, we were expecting more for a downtown hotel.

Fantastic staff! Extremely clean room.

The hotel is located in a good location. Easy access when arriving by train/UP service. Easy 10 minute walk, plenty of restaurants in easy reach and about 1 block from the Skydome & CN tower. The hotel was clean and the room clean and quite large. The bed was comfortable and the only thing I would change, the 4 pillows were very soft. I would have preferred 2 as they were and 2 a bit firmer. The options at the continental breakfast was good. I liked that each day the hot food changed. The cold cereal option was limited. I wish there was something like weetabix, shreddies, granola or muesli. The coffee station and the fact you could make a cup to go was a lovely touch Having the kitchen was a big reason I chose this property. I used the hot tub which was very relaxing but I found the chlorine content a bit high making it hard to keep my eyes open but both the pool area and change room was clean and nicely kept.

Room was clean and good size. Bathroom was very nice and modern. The lobby was under repair and boarded off, felt tight and quite drab and there was no warning beforehand of the lobby renovation. Hopefully the redesign is better appointed.