Heart of England Adventure Vacations

The staff was so kind and friendly and helpful , very accommodating with quite literally everything . We stayed during a heatwave and the air conditioning was an absolute lifesaver. The beds were comfy , the tv had Netflix and everything like that it was so lovely !

Lovely hotel on the river, excellent cocktails and lovely rooms

The unit was very nice but the weather was hot and the air conditioning was not working properly. The lift was not working which made it difficult to drag luggage down. It was very difficult getting messages returned from the hotel. I would probably give it another chance.

What a gem of a find! A last minute stay resulted in coming across Bertrand’s townhouse in a deluxe quarters and it was beautiful! I think it was the best nights sleep I’ve had in forever,great location,decor is really well executed and the rooms amenities were fantastic! Staff were more than helpful start to finish. We had plans for next Feb for my husbands birthday but they have now changed and we will be back for an extended stay!

Very nice hotel for the quality, location and price!! We will be back . . . And the doormen were very nice, esp. Nebih! Thank you so much!

Lovely hotel on the river, excellent cocktails and lovely rooms

Very nice property, modern finishes and very clean. Apartment style is perfect for families or couples who want space. Neighborhood is very charming with quaint shops and great restaurants. We would absolutely come back here again.

Staff very helpful and nice, room large and clean, great view and comfy beds.

Amazing and friendly staff! We stayed for my fiancé’s birthday and they were so kind and accommodating for this!! Would stay again

The rooms were very clean and comfortable, the staff was very accommodating. Absolutely would recommend!

Fantastic room and facilities, service is brilliant and convenient to travel to other locations.

The hotel was exceptionally well‑maintained, and the rooms were spotless. The staff was helpful and respectful, always making sure our needs were met throughout our stay. We loved the breakfast selection and the cozy atmosphere. Best of all, the location was perfect—close to major tourist attractions like the London Eye, Westminster Abbey, and the bridge, and just a short walk from the train station.

Quirky and charming decor. Polite friendly staff.