Hawaii Island Waterpark Vacations

A major renovation above our floor was not adequately communicated. There was drilling as late as 7 pm that sounded as loud as a jackhammer above you. It triggered the fire alarms twice. My son was terrified. While the management was empathetic and offered to comp a night, I cannot believe that they are not more transparent about the horrific noise levels. Literally we were given a sheet of paper with the hours 9-7 given. But since j was checking in with children we didn’t fully read this or even think to ask more about what “renovations” entailed. Unacceptable. Outside of that, the walk was very long because the tram does not come often. The grounds are very clean and everyone was very friendly. The lagoon was a nice option for paddling or snorkeling at the hotel.

A major renovation above our floor was not adequately communicated. There was drilling as late as 7 pm that sounded as loud as a jackhammer above you. It triggered the fire alarms twice. My son was terrified. While the management was empathetic and offered to comp a night, I cannot believe that they are not more transparent about the horrific noise levels. Literally we were given a sheet of paper with the hours 9-7 given. But since j was checking in with children we didn’t fully read this or even think to ask more about what “renovations” entailed. Unacceptable. Outside of that, the walk was very long because the tram does not come often. The grounds are very clean and everyone was very friendly. The lagoon was a nice option for paddling or snorkeling at the hotel.