West Auckland Ski Vacations

The property was advertised falsely. The reason we booked here was because it was advertised to have an on-site restaurant and an on-site bar. This was not the case. There is no longer a restaurant or a bar on-site. Do better owners, tell the truth and don't mislead customers to book here when you don't have the facilities you say you have. Nowhere on their website does it say there is a gambling room operating out of there that there are unsavory people hanging around outside our door begging for cigarettes etc. The heatpump was extremely old and loud so we had to turn the faulty TV up really loud to be able to hear it. The shower leaked all over the floor almost causing me to slip when I stepped out of the shower. The fan didn't work in the bathroom either The spa would have been nice but we never managed to get in as there were always people drinking in it for ages. When we rang for assistance to get the heatpump working the attendant was very attentive. Overall I would not recommend this facility, I would request they remove important things from their website like the fact there is no restaurant or bar Do better !!!

Staff were not very friendly and only did the minimum. Room was dated and needs some basic upgrades like a new door on the shower to prevent water going all over the bathroom. Neighborhood is in transition, very noisy outside late into the night most nights. Convient for travellers, good price if you need a place near the CBD with no frills.

Good

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Yes

Luxury

Staff was friendly and accomodating and my room was great.

The room was clean and the bed was comfortable

Very nice staff and the location is perfect ! We had dinner and breakfast and that was very good, also with very friendly staff !

It’s really dirty, Utensils are old and yucks. I Will not recommend.

System for obtaining key and using Wi-Fi was OK but the room was more than basic. Blinds broken, bed uncomfortable, freezer compartment in fridge needs serious defrosting. Shower door broken, Parking area extremely narrow.