Northwest Houston Ski Vacations

Wonderful location. There were a few items in my room that didn’t work. The ice machine on my floor was broken. The sockets in my room only worked in one area and it made it difficult to do paperwork. The shower head was also malfunctioning.

The room was clean and spectacular view of downtown Houston. The staff was beyond helpful. They were all great.

Honestly everything about this hotel was nice. We didn’t end up eating at the restaurant or going to the pool or gym.

Definitely has seen better days.

Clean room and property.

The room and bed were great. Upon arrival, I found a note on my door stating the property would be doing upgrades the week I was there and access to my room would be required by workers. When I called the front desk, the woman verified that was correct. I did express that wasn’t ok with me, I didn’t want workers randomly showing up and being in my room. The clerk became defensive and dismissive. It was rude and I didn’t appreciate booking a room and then showing up to the possibility of workers in my room. It felt like a pretty big ask. Just shut down what you need to renovate and don’t disturb your guests.

The room was clean and spectacular view of downtown Houston. The staff was beyond helpful. They were all great.

Honestly everything about this hotel was nice. We didn’t end up eating at the restaurant or going to the pool or gym.