Sainte-Helene Ski Vacations

What a wonderful experience! The location, the staff, the coffee and the beautiful suite. Where to start?

Absolutely stunning hotel, it was so peaceful and so pretty. The staff’s service was top notch and their restaurant was delicious. I bet it will be even prettier during summer time.

Wow! This hotel is hands down one of the nicest I’ve been to in 20 years of traveling for personal and business reasons! The staff were all great! The rooms were exceptionally clean and had great products, linens and that fancy toilet! Hahah I felt like a princess my entire stay and can’t wait to come back!

Super friendly staff. Very enthusiastic and ready to help in each and every way. Super modern and stylish hotel. Highly recommend.

Overall a good experience, but by any means a great experience. For a hotel with these ratings, the expectations are not met: none of the showers worked properly- one was leaking, the other one didn’t work. The room is market as it has a balcony with ocean view: that was true, as was ‘some’ ocean view, otherwise it was a lot of ‘roof view’ of the adjacent building. Some of staff members was trying to do their best (the valet team was fantastic as they have a very hard job to move the luggage up and down on a lot of stairs), but some of them just average not something expected from a hotel with such ratings … and rates (ie at check out they charged us one night more for the parking, the offer for transportation was just outrageous- ie 3 times the taxi rates for same type of car…). On the other hand, pleas do yourself a favor and don’t go to the hotel’s restaurant: the service is just bad and the food not so great either (at least for the expectation from a Michelin star restaurant). Let’s start with the reservation: we asked for dinner reservation, and they booked us at 8:00 pm, when the best time is 7:00 pm so you can enjoy the sunset- they didn’t mention / offer this, albeit the restaurant was half booked when we arrived. They asked for formal dressing: don’t worry - they do not reinforce: the people are showing up in T shirts and flip flops. Now the service: we asked for sparkling water, obviously they brought us still water; they brought us the drinks ordered by others …

Absolutely stunning hotel, it was so peaceful and so pretty. The staff’s service was top notch and their restaurant was delicious. I bet it will be even prettier during summer time.

Wow! This hotel is hands down one of the nicest I’ve been to in 20 years of traveling for personal and business reasons! The staff were all great! The rooms were exceptionally clean and had great products, linens and that fancy toilet! Hahah I felt like a princess my entire stay and can’t wait to come back!

Super friendly staff. Very enthusiastic and ready to help in each and every way. Super modern and stylish hotel. Highly recommend.

Great hotel location. Everything is nearby. The hotel itself is really nice, the elevator needs an upgrade but other than that it was great stay. Loved my room and view.

Perfect hotel. Clean , friendly staff. Very good service

One of the best hotels in the world! We have stayed there multiple times and each time everything is absolute perfection, from the rooms, to the staff, to the food and beverage. 5 stars!