South Island Ski Vacations

Staff was courteous. But kitchen appliances were not up to the par. Microwave goes down for 10 mins if two dishes heated. Washroom was ok, not very good.

The room was nice and clean although the sink had a large crack in it

Nice stay. Like the pool facilities. Housekeeping polite and helpful.

Room was perfect for what we needed. Easy walk to/from downtown. Check-in and checkout process was super easy.

Clean room, amazing view deck, friendly front desk staff, free parking, wonderful breakfast.

Great views, nice lobby.

We stayed for four nights in a suite, and while the room met expectations for space and comfort, the food and beverage service was a serious disappointment. Despite good front desk staff, we encountered three negative incidents within the first two days. First, a host at the main restaurant dismissed us to the bar area despite our reservation and empty tables, making us wait over 15 minutes unnecessarily. The next morning, a café staff member rudely took an item from my wife’s hands. Finally, room service at lunch was delayed—first due to “clearing breakfast,” then further late—resulting in our meal arriving an hour late. While the F&B manager was apologetic and tried to rectify things, these issues overshadowed our stay. Overall, an underpar experience—3 out of 5 star

The room was nice and clean although the sink had a large crack in it

Nice stay. Like the pool facilities. Housekeeping polite and helpful.

Room was perfect for what we needed. Easy walk to/from downtown. Check-in and checkout process was super easy.