Mark Landin Ski Vacations

Nice and close to airport and very comfortable stay!

If you don’t buy the spa pack each day you feel as if you don’t belong anywhere near the restaurant. Spa package is a separate charge and no using the pools or anything without it

The room was very clean, but they didn’t turn the AC till later in the day it was hot in the room.

check in was a problem Only two staff at desk and were apparently overwhelmed. In every hotel of the world we have stayed, they welcome you with a host/hostes in a separate room often with a glass of Champagne whilst you wait for your room. This was not the case here.

If you don’t buy the spa pack each day you feel as if you don’t belong anywhere near the restaurant. Spa package is a separate charge and no using the pools or anything without it

check in was a problem Only two staff at desk and were apparently overwhelmed. In every hotel of the world we have stayed, they welcome you with a host/hostes in a separate room often with a glass of Champagne whilst you wait for your room. This was not the case here.

MOLD, MOLD, MOLD! Serious Health and Safety Hazard — DO NOT STAY HERE! Our experience at this hotel was extremely disappointing. There was one meter of visible mold on the ceiling, which is a serious health concern. The room was clearly not cleaned or properly inspected before our arrival. There was visible dirt in the shower area and on the water faucet, indicating a significant lack of cleanliness and basic maintenance. After raising our concerns, we were moved to another room, only to discover mold in that bathroom as well. This clearly reflects poor maintenance and a LACK OF BASIC HYGIENE STANDARDS. To make matters worse, the SAFES in both rooms were BROKEN. Staff had to come and change the batteries and reset them just so we could retrieve our valuables. This raises serious concerns about the security of guests' belongings. The hotel was also extremely noisy as it is located on a very busy street, and the rooms are not properly sound-insulated. We requested a refund or appropriate compensation because the hotel's failure to provide a clean and safe environment exposed us to these conditions for four days. However, staff were rude, unhelpful, and had dismissive attitude. The manager was inaccessible, and despite raising our concerns, we received no satisfactory customer service or meaningful resolution.

If you don’t buy the spa pack each day you feel as if you don’t belong anywhere near the restaurant. Spa package is a separate charge and no using the pools or anything without it

This location is perfectly located in the middle of town for a tourist! Really amazing staff who have great communication via WhatsApp. The breakfasts were fantastic - Highly recommend!! And the dinner onsite is great too. Room was small, but clean and beautifully decorated. Beds were firm but comfortable (think memory foam). The pillows were not good but it’s nominal when everything else is perfect!!!