North Central Houston Ski Vacations

Shower pressure needs to be better

From the welcome team outside and at the front door, to the reception team, and the onto the staff that brought my meal to my room (in quick time I might add), everything was exceptionally done.

Clean room. Easy 10-12 minute walk to Daikin Park.

The room was beautiful. My overall stay was lovely excepted for parking. I feel like there should of been a parking pass ( including in pricing) giving to guests throughout their stay

King rooms could use sofa beds for kids.

It would be nice to know if a luxury hotel is under renovation BEFORE making reservations. Was notified by the hotel that the lobby was being renovated after a non-refundable reservation. Valet parking is across and down the street one block requiring guests to walk past several smelly garbage dumpsters to park and retrieve their car. Can't recommend the JW until the renovation is complete. With all that, the room was nice and the staff were courteous.

Felt let down on the quality of my room for the price I paid room was nothing special bar was under staffed and it took forever to get a drink my room was not ready when I checked in so I missed my dinner reservation

This is a....functional...hotel. There is nothing special or stand-out about it. There were stains on the bed skirt, stains on the ottoman fabric. The spout for the tub was loose from the wall. That said.... there was art on the walls, the AC worked well and the staff was nice.

Stuff was wonderful! We will be back in couple weeks!

Great place, good food, friendly people. Lots of shopping and restaurants nearby.