West London Romantic Vacations

The property is cozy and well appointed. The staff were beyond delightful. It was a joy staying there. Beds were super comfortable and room nicely appointed. I would return to this same property on our next visit to Richmond.

Fine for the price I paid - nicer than a comparable premier inn etc but miles from the service I would expect from a 4 star hotel. Toiletries in bathroom completely empty and not refilled despite asking on numerous occasions. “Please make up my room” sign ignored multiple nights in a row. Room walked into by housekeeping staff without a knock on door first. Location great - convenient for travelling pretty much anywhere in London and Westfield a 5 minute walk away. Room nice enough, although strong damp smell in the bathroom (thankfully only when the door was opened) and due to the design of the hotel very limited daylight through window. Would stay again but only if as heavily discounted as it was this time

This Hilton is well beyond any recent Hilton stay! Great staff, room and overall ambiance. The only disappointment was the sauna/spa not being an amenity (shut during Covid and did not return). Otherwise, excellent.

The Mitre Hotel is full of history and character. It's in the perfect location for visiting Hampton Court. All staff are friendly and helpful, making you feel welcome and nothing is too much trouble. Food and drinks were delicious, once again staff catering above and beyond for food allergies and intolerances.

Very good service, clean room easy parking. Room was very noisy as next to the lift

Nice friendly staff, great location for what I had to do.

Amazing Stay at Sofitel London Heathrow Terminal 5 – Perfect for family Travelers! We had an incredible overnight stay at the Sofitel London Heathrow Terminal 5. The location couldn’t be more convenient for early flights—it’s literally just a 30-minute walk from your room, through security (with no wait during our visit), straight to your gate. No shuttle buses or taxis needed! The staff were exceptionally kind and gracious, with a special shoutout to Aartee at the front desk for her warm welcome and helpful check-in. 😊 The bed was incredibly comfortable, ensuring a restful night’s sleep after a long journey. And the breakfast buffet? Absolutely outstanding—fresh pastries, hot dishes, fruits, and more, all beautifully presented and delicious. We’ll definitely be back on our next trip through Heathrow!

Very good service, clean room easy parking. Room was very noisy as next to the lift

Location great for stop over. Very comfortable beds

Staff named Syeo treated me so kindly. So helpful and I had a comfortable stay.

The Mitre Hotel is full of history and character. It's in the perfect location for visiting Hampton Court. All staff are friendly and helpful, making you feel welcome and nothing is too much trouble. Food and drinks were delicious, once again staff catering above and beyond for food allergies and intolerances.

This Hilton is well beyond any recent Hilton stay! Great staff, room and overall ambiance. The only disappointment was the sauna/spa not being an amenity (shut during Covid and did not return). Otherwise, excellent.