オーストラリア連邦 - ニュージーランドと南太平洋でのロマンチックな旅行

フロアーが工事中のようで排気装置が廊下に置きっぱなしで危険だった。

部屋のジャグジーバスが広くて快適だった。

I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone.

フロアーが工事中のようで排気装置が廊下に置きっぱなしで危険だった。

部屋のジャグジーバスが広くて快適だった。

It was very comfortable.

Staff were kind and polite.

My experience of QT was awesome except for terrible broadcast alarm mis-working at 3am… Super annoying. When I called the hotel staff, he just told me that they will let me know if any situation we need to evacuate. There was no apology nor even just sorry. System issues sometimes happen that I could understand. The most important thing is how to communicate with their customers. It was 3am, NOT 3pm that happened. I wish it would not repeat. Aside from that, hotel reception staffs were really friendly and very kind. Location is superb. Hotel room that I stayed was quite good. I would like to opt for QT hotel for next my trip with hope of improvement…

ホテルのフロントスタッフの対応は親切丁寧でとてもよかったです。 お部屋の設備が少し古いのでそこだけ改善されればいうことなしです。

I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone.

部屋のジャグジーバスが広くて快適だった。