East Neuk Pet-friendly Vacations

Overall, this hotel exceeded expectations in every way. It’s a place we would return to without hesitation and confidently recommend to anyone visiting Scotland, whether for relaxation, sightseeing, or a special occasion.

On arrival there was lots of parking places and it was well signposted . Check in was great. The room was spotless and well located. It was very clean, spotless white bedding, mini bar, safe, hairdryer etc. the bathroom was very clean however the bath was small and took ages to fill. The room was quiet We ate each in the cocktail bar which was the service was excellent and the food and drink first class. Lots of comfy chairs too. Breakfast was good on the first morning however on the second morning signs were up warning of queues of breakfast was taken 8-930. Consequently we went to the Portland restaurant at 0940 and the queue to get in was significant so we went back to our room for 15 minutes . When we returned to the restaurant the queue to enter was even longer and we had to wait at least 15 minutes to enter. Some residents left without breakfast.The staff had put tea coffee and pastries out for the ‘queue’ however I do not drink tea or coffee so there was nothing suitable for me. On finally entering the restaurant there were lots of empty tables, some piled with dirty plates and staff were scurrying about. I ordered 2 fried eggs over - and waited an age . When they arrived they were not turned over so I asked for more. The same ones came back within minutes, cold and inedible. We were told by the staff there was a lot if sickness. We complained to the manager and breakfast was refunded but the experience ruined an otherwise perfect stay.

Clean room, straightforward access instructions, excellent nights sleep. The cupboard that contains the kettle/coffee maker could really use a light - it’s very dark and the radiators need bleeding.

Lovely hotel with great staff

Always helpful for any questions I had and was a very clean room!

All friendly and tidy

Lovely stay! The hotel and rooms were beautifully designed and immaculate. Staff all very kind and courteous, always greeting us with a smile. We didn't eat dinner in the restaurant, but had room service one evening along with breakfast every day, and the food quality was wonderful. Great location and surprisingly no road noise at all when in the room. My only down side was that the bed was slightly too hard for my liking, but it didn't disrupt my stay and I still slept pretty well. Would return!

Clean & spacious room! Friendly staff who were attentive to every need, 1st stay but won’t be our last