Torsa Island Pet-friendly Vacations

The front of house staff were very good.

Nice hotel but needs some renovation within the rooms. The ironing board was so old it collapsed on me, and the new one I ordered from reception didnt have a protective cover on it. Not ok for an establishment of this rating.

Staff, location and room were great

Location would have been ok but the whole area is under construction with no place to drop off bags or park. They directed us to use two different shared lots over 15 min walk away- 25 min if you’re dragging luggage and family with you. And only stairs up in to the hotel, again with kids and luggage it was a mess. Check it was still 3 hours away so we left of bags in the lobby and they said they would put them in our rooms for us. We returned 4 hours later and they were still in the lobby. Our rooms air conditioner was out and didn’t work the whole night. They gave us fans and we left the windows open but the hotel is above a ton of bars and people drinking and parties all night, it was so noisy. And after the parting was over the bars spent two hours after throwing away bottles. I have never had such a miserable hot loud night. We sent an email to the hotel management went we first got into the room about the temperature and never heard back. The guy working at the lobby desk was nice and there was nothing he could do. And the room was laid out nice and was clean.

The stay was ok, the hotel rooms are starting to get a bit tired, no fridge, water pressure at the sink very slow, shower was good. You would expect better for the price.

Be aware of additional charges for spa and parking

The front of house staff were very good.

Nice hotel but needs some renovation within the rooms. The ironing board was so old it collapsed on me, and the new one I ordered from reception didnt have a protective cover on it. Not ok for an establishment of this rating.

Staff, location and room were great