Scotland Pet-friendly Vacations

The stay started out wonderfully and ended in disappointment. My daughter got very sick and we called the front desk asking for any extra time re checkout. The desk clerk was not interested in helping us in any way. Curt and not kind. . I’ve never experienced that with an Autograph Collection hotel. No attempt was made to help us. Very disappointed and will never stay here again. Basically, soured the whole experience. I would give 2 stars if I hadn’t experienced the welcoming crew when we checked in and the next evening. The afternoon/evening crew had been terrific - Daniel (excellent representative of your establishment), housekeeping for room 307, Stefano,Wally and Oliver. These gentlemen are 5 star. Whoever it was at the front desk who took the call from room 307 in the 0900-1000 hour on Sunday, December 14 2025 asking for a bit of checkout reprieve was able to convey no concern for the guests.

The stay started out wonderfully and ended in disappointment. My daughter got very sick and we called the front desk asking for any extra time re checkout. The desk clerk was not interested in helping us in any way. Curt and not kind. . I’ve never experienced that with an Autograph Collection hotel. No attempt was made to help us. Very disappointed and will never stay here again. Basically, soured the whole experience. I would give 2 stars if I hadn’t experienced the welcoming crew when we checked in and the next evening. The afternoon/evening crew had been terrific - Daniel (excellent representative of your establishment), housekeeping for room 307, Stefano,Wally and Oliver. These gentlemen are 5 star. Whoever it was at the front desk who took the call from room 307 in the 0900-1000 hour on Sunday, December 14 2025 asking for a bit of checkout reprieve was able to convey no concern for the guests.