Brighton and Hove Mountain Vacations

This hotel, in a lovely section of Kensington, provided super value for the location. The rooms are a bit quirky BUT their assets overcome dated furniture and the tight-for-2 layout: The bed was so comfortable, the bathroom’s tub and shower are updated, the complimentary cookies, water and Twinings tea much appreciated. Can’t emphasize location enough, especially the $250 US we paid per night in this upscale area. To boot: Our stay sadly aligned with the 4-day underground strike, but there was so much to walk to—Hyde Park and Kensington Gardens, Victoria and Albert museum, Natural History museum, oodles of shops and restaurants—we had a lovely stay and burned calories. Our experience with the staff was great, too.

The location of this hotel is the most compelling reason to stay here. It offers an ideal location for travelers exploring the city if one is limited on time. And it is steps away from Victoria station.

Nice hotel next to the British Museum, quiet area, but lots of construction during the time of our stay, resulting in traffic congestion in the area. Its an older building so be prepared for the smaller room size and creaking floors, older furnishings and bathrooms, though clean, could use updating (chipped tub enamel).

Cosy room category was too small

Cosy room category was too small

This property is fantastic! it is in the perfect location for anyone wanting to visit the all of the attractions. We were able to easily walk to Buckingham Palace, The Horse Guards, Big Ben and Westminster Abby. The neighborhood has many dining and shopping options. This is a nice neighborhood and we felt very safe here. The London Underground tube station, Victoria station is about a two minute walk and from there you can get anywhere in London. We highly recommend and we will be back!

What was to like? We were upgraded to a suite (which is great). What is not to like? The suite was located in the basement , literally the basement with no windows. It was not clear initially because of the lighting but there was no windows; however, that was not the worst part. There was a very bad (subtle) odor coming from some part of the room. We eventually found it coming from the curtains/walls. We asked for it to be replaced and not sure if it was replaced but the bad odor remained. Definitely not worth the upgrade. I am sure not all rooms are like this but please avoid the suite in the basement.

Wonderful place to stay!

The hotel facilities are first class, true to their rating of a 5-star luxury hotel in central london. All places of interests like Oxford Street, Soho, Chinatown, Covent Garden, is within walking distance. The location is super busy but at the same is very quiet. Their staff are wonderfully warm and welcoming and they always try their best to make sure you have what you need or you know where you're heading. Truly impressive and impeccable services - rates are expensive but the services you get here is worth every penny.

The location of this hotel is the most compelling reason to stay here. It offers an ideal location for travelers exploring the city if one is limited on time. And it is steps away from Victoria station.

Great staff, good location

The location of this hotel is the most compelling reason to stay here. It offers an ideal location for travelers exploring the city if one is limited on time. And it is steps away from Victoria station.

Location was excellent. Breakfast and service was underwhelming.