Cotswolds Mountain Vacations

Clean and quiet. There were a couple of issues but overall good value for the money. Right near the west end. Tube station around the corner. Nice staff.

This hotel is super clean. The only concern that I have is with the housekeeper. She did not clean the shower.

The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.

Superbly decorated rooms, great location and good value. Only downside is the noisyness. The tube is fine, but the toilet waste pipe from upstairs rooms, noise from staff etc and outside noise was considerable. The door didn’t shut tight and a bit of extra noise insulation on the window may go a long way. Would definately use again having said all that..

Staff very friendly and room was spacious and beautifully designed

I didn’t have a great stay I ticked the good star. The thing about the Berkeley is it should be re-named as it bares no resemblance to the original Berkeley Hotel we first stayed in 30 years ago .It has gone through some great changes over the years the Blue bar and Collins room designed by David Collins and didn’t Sir Richard Roger’s design the entrance . Now you have the Collins room area that has nothing to do with the hotel and a strange mash up between the new Emory hotel owned by the May

Check in was smooth and all staff we met were very friendly and helpful. Our room was beautiful, spotlessly clean and with everything available to make our stay comfortable. Luxury is apparent everywhere, but not flashy like some hotels. Quality and comfort abound. We had such a lovely stay, the bed was super comfy and even the third bed we had put in the room was super comfy. The staff even left a birthday present for my mum when they discovered it was her birthday. A very special overnight stay and I would stay again in a flash.

Top notch all around

Apartment was excellent, very clean with everything you could need. I would have given it 5 stars but unfortunately the mattress was too thin and I could feel the springs through it, so not very comfortable. A thicker more expensive mattress or at least a thick mattress topper. Would solve the issue. Central location in Staines Upon Thames, so super convenient. Would I stay here again, the answer is Yes.

This hotel is super clean. The only concern that I have is with the housekeeper. She did not clean the shower.

Lovely staff, very convenient location and a good breakfast