Japan Luxury Vacations

The most attentive staff!

An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Great staff, great room, all you could want from a 5 star hotel.

Exceptional hotel and staff. Location is terrific, close to the Imperial Palace and steps to the heart of Ginza. Rooms are large for Tokyo and really well laid out. Our room had a large dressing area that was incredibly useful. The staff are exceptional and attentive to every one of our needs. Will stay at the Peninsula the next time we are in Tokyo

The most attentive staff!

An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.

Great staff, great room, all you could want from a 5 star hotel.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

An impressive and elegant hotel with a wide range of services and amenities that are hard to find nowadays. Make sure to select a room on the "garden" side - you won't be disappointed.

Great staff, great room, all you could want from a 5 star hotel.

The most attentive staff!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Great views! The hotels and rooms are ready for a refresh! We also gad to pay additional fees to the hotel for our free kid. Would rather stay at the sister hotel at the beach, which was simpler and newer. Also