Sand Island Luxury Vacations

The Outrigger Waikīkī Paradise was amazing. I would highly recommend it. The staff was super nice, pool and gym were great and it’s 5 minute walk to the beach.

Really need to update everything. Rooms were dated and dark. Pool and lobby was underwhelming and also dark. Elevators aren’t great either Staff were polite and Mark the cultural director was so sweet and educational

Ocean view room, well laid out, great amenities. Would definitely stay again

Staff was very helpful and polite. However the discounted extended rate of $18 was not accepted by management I paid extra for early check in at the rate of $25 per hour

Our room was in a great spot, however the check in staff forgot to mention to me about the noise from the pool area. Not an overall issue but would have been good to know if its stated or identified before booking or at the counter. Some comments below: 1. We noticed other guests checking in at the hotel were being greeted leis. We got nothing. Disappointed especially when we had booked for 8 nights. 2. Food- hotel food selection at the Swell bar is terrible. It needs to be updated. Also, no mention at the hotel check in about the longboard club and how it works etc. disappointed in how the hotel is rating itself but food/restaurant could do way better. 3. We had a terrible experience whereby a couple opposite our room on the 2nd night ended up arguing at 3am, screaming etc. hotel security was quick to respond and diffuse the situation. I would also Commend on the reception lady who made an extra effort to change our room for comfort. We kindly declined the offer since the other room looked a bit worn out. 4. The room housekeeping lady was exceptionally great. She was the highlight of our stay. Very kind person and super friendly. Hotel is lucky to have staff like her. Overall, happy. Would I stay here again? Maybe not. I pay for hotels so that I can enjoy dinner in my room etc and this hotel had one of the worst food selection therefore we had to dine out daily.

The Royal Hawaiian is in an excellent location….beautiful beach, sheltered pool area, close to shops. The food in the three main restaurants was very good! Room was very clean with excellent quality amenities. We had an oceanfront room which we would strongly recommend…excellent balcony.

Insects in the room had two cockroaches, when called the front desk they sent someone to take it out and he said my supervisor will call you and no one called and bothered about that. Service didn’t felt like of ritz standards. Restaurants door was in really bad condition, one door next to the bar was super bad looks like it’s never been cleaned where all the workers enter and exit and it was right in front of me where I was sitting. Only people nice were the vallet people.

Ocean view room, well laid out, great amenities. Would definitely stay again

Excellent location! The free breakfast was fantastic and the staff was wonderful

Really need to update everything. Rooms were dated and dark. Pool and lobby was underwhelming and also dark. Elevators aren’t great either Staff were polite and Mark the cultural director was so sweet and educational

It was my birthday trip this year when I chose to stay at this resort. I was really impressed with the quiet neighborhood away from everything in the incredible hospitality of the staff.

I had corner unit so I overlooked at Bay great firework show on Friday night from Balcony loud cruisers in evening with blaring music heard all the way up to 16th floor not in properties control, Shopping Ala Moana mall almost attached convenient bridge to walk across with out have to cross streets

great service, shops, beach etc...