Northwest Houston Luxury Vacations

Despite the fact that the complimentary breakfast wasn’t up and running yet, I was extremely impressed with this hotel. For the price, I honestly haven’t found another hotel that offers this level of comfort, space, and overall quality. I’ve paid considerably more for hotels that were nowhere near as spacious or comfortable. This was an excellent value, and I would absolutely stay here again.

The front desk agent who checked me in took about 15 - 20mins. If you decide to stay here, there is no phone in the room to call the front desk, hope you memorized the phone number, if not...walk to the font desk. The ironing board is UNDER the bed... pro tip! The sink was cracked, the shower handle was broken, there was smell in the hallway that smelled like urine. The front desk agent when I checked out, asked me how was my stay, I said BAD, Not good at all, he said he would want to fix that for me, then told me to have a good day. He did not ask why the stay was bad, after I gave him the information about how bad the stay was, and what all was wrong, he said, "I will have the manager reach out to you." Not I'm sorry for the trouble or anything else, 2 days later.....still no call, and I am not sure if they have my phone number, he did not ask.