オーストラリア連邦 - ニュージーランドと南太平洋でのラグジュアリー旅行

結婚30周年の記念旅行に利用させていただきました。 トラムもメトロも至近、大抵の観光スポットには徒歩で行けました。 スタッフの対応も落ち着いて安心感があり、清掃も行き届いていました。 朝食の格調の高さとボリュームにも圧倒され、とても素敵な旅行となりました。

I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone.

とてもいい宿泊施設でした。 部屋にテイッシュがないのが不便でした。

I asked the front desk staff if the parking would be available next day and she said if I would talk to the front desk in the morning, I could get the key for the parking. Unfortunately I forgot to get the key in the morning so I was going to get one after coming back to the hotel. When we got back to the hotel, another staff said there was no available parking. I did not understand why she did not book a parking for me. I thought she did because she asked my room number. The staff are generally friendly but the building is a bit old and the price is too expensive considering that.

部屋はリニューアルされ、とても綺麗でした。7階のクラブラウンジでの朝食、イブニングカクテルタイム、スタッフの方がとても親切でした。

I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone.

とてもいい宿泊施設でした。 部屋にテイッシュがないのが不便でした。

I asked the front desk staff if the parking would be available next day and she said if I would talk to the front desk in the morning, I could get the key for the parking. Unfortunately I forgot to get the key in the morning so I was going to get one after coming back to the hotel. When we got back to the hotel, another staff said there was no available parking. I did not understand why she did not book a parking for me. I thought she did because she asked my room number. The staff are generally friendly but the building is a bit old and the price is too expensive considering that.

I came to Melbourne for my birthday trip. Vammy, the taxi driver, Mr. Sang from the hotel, and Akila from the concierge team prepared a surprise birthday gift in my room to cheer me up after I had an unpleasant experience on the way here (which had nothing to do with the hotel). I was truly touched by their warm hospitality and deeply appreciated the kind gesture. Thank you so much! The room and bathroom were spacious, with large windows offering an amazing view. I highly recommend the Grand Hyatt to everyone.

とてもいい宿泊施設でした。 部屋にテイッシュがないのが不便でした。

I asked the front desk staff if the parking would be available next day and she said if I would talk to the front desk in the morning, I could get the key for the parking. Unfortunately I forgot to get the key in the morning so I was going to get one after coming back to the hotel. When we got back to the hotel, another staff said there was no available parking. I did not understand why she did not book a parking for me. I thought she did because she asked my room number. The staff are generally friendly but the building is a bit old and the price is too expensive considering that.

wifiのパスワードが流暢なアルファベットで書いてくれたため，フロントの人に聞きに行ったら優しく教えてくれました。そういわれれば，そう読めるのであっさり解決しました。

部屋はリニューアルされ、とても綺麗でした。7階のクラブラウンジでの朝食、イブニングカクテルタイム、スタッフの方がとても親切でした。

ホテルの入口が写真の通り華やかで、部屋も綺麗だったしスタッフの方も気持ちよく接客してくださいました。とてもいいホテルでした！！