Southwest Orlando Luxury Vacations

Loved it. Very clean and felt safe

The place is exceptional and met all of our needs and then some

This property is well maintained. Clean and and easily accessible. Our entire family enjoyed the property, which consist of various ages. Our rental home had several games for the kids and adults. The pool and spa were well heated. Great time all around. The lazy river was a plus too along with the basketball court and golf stimulation at club house. 10/10.

Staff were lovely at check in and was VERY happy with the spacious accommodations for our family. However, simple and cheap updates to room and restaurants could really be used - I.e. paint refreshing, cleaning pictures hanging in hallways that have splatter marks of something on them, caulking replacement, fixing cabinets not closing or terribly askew, making sure TVs and remotes work, etc

Exactly what we needed for our stay in Disney. Was first time we have stayed off property and besides not getting in to the park early, this place was great. It rained on us every day at the park and was nice to be able to through our jacket in the dryer! On negative i will say is the washer and dryer was loud HA! But other than that place had everythign we needed. Oh and fyi this place was not 3 bed rooms. It was 4! Maybe because it didtn have a bathroom? Not sure but was 4 bedroom 3 and half bath. HA kids liked havign there own rooms with own bathrooms. And so did I! Was thankful we was not crammed on an on park hotel with one room and one bathroom! Had 2 masters with Kings, one upstairs one down, and then the other 2 rooms was up stairs with one being two twins with bathroom then the other room was just a bunk. Would stay here again for sure.

Great staff at every station/ area. Impecable rooms. The restaurant is an absolute must. Stayed three times and by far my favourite hotel on Florida. One of my top 5 across the globe. Special note to the staff at breakfast, as i am arriving to sit and my cold brew was brought without even asking. Small gesture that made my morning a great one.

Staff were lovely at check in and was VERY happy with the spacious accommodations for our family. However, simple and cheap updates to room and restaurants could really be used - I.e. paint refreshing, cleaning pictures hanging in hallways that have splatter marks of something on them, caulking replacement, fixing cabinets not closing or terribly askew, making sure TVs and remotes work, etc

Room and public spaces spotless. Excellent service. Much better than Ritz Carlton. Well done!!

Room was spacious and clean .

Yes the room was spotless and your staff was outstanding in every way from check in to check out everyone was friendly, courteous, and enjoyable to communicate with many your buffet breakfast was very beautifully setup everything looked fresh and delicious and it was in every was delicious. Hot items were hot and cold items were cold an the fresh fruits so fresh & delicious. Can't say enough about your omlet cheif he was so engaging with us and his omelet cooked to order delivered to our table personally so impressed. I will definitely return to The Shores 100%. Satisfaction.

They stay was good and had a heated pool and hot tub that was nice. The walk to SeaWorld from the property was 10mins or less. The only thing I didn’t like was the cost for parking ($38/day) then plus tax. When they already charge ($25/day) resort fee plus tax. Just felt taken advantage of in that aspect. But aside from that it was a good stay.

Love this hotel. Great staff, great rooms and access to the mall.

The place is exceptional and met all of our needs and then some

Loved it. Very clean and felt safe