Pacijan Island Luxury Vacations

Everything was excellent from Receptionist, Food servers, Housekeeping, Lifeguard, Cook, Food very delicious....property very nice & clean....except 1) Dining area was too hot!!!! We suggest to put AC specifically in the Dining area. The humidity and the heat in that area is "brutal"! As what my American husband said,.,we dont plan to come back if there is still no AC at the Dining area where we enjoy yr food/Buffet meals! 2) Wifi is weak.

It’s not where it’s listed. They listed it at the beach but that’s not how the area works. Also, the beach costs 350php per head per day. And it’s literally next to the port and rocky and full of trash. Very overpriced for such a bad beach. The room had poop in the toilet when I arrived. Maintenance said they leave it unlocked. So the unit is open for anyone to go on between guests. The fridge was off. Had to reset all the gfci outlets and then the breaker. No response from the owner for 2 days when I expressed my concerns. Then they only responded to the beach issue not the poop or non working fridge etc. basically you have to hunt people down yourself to get things done. Overall, it’s a condo and a room. The price was good for the area, but the area sucks. Like 5 places to eat. It’s just not great. 3 stars for average condo, but less stars for customer service and how it was gross checking in.

No hot water in the bathroom, we had to run the bath and shower for over 25 mins each time before any hot water came, then it was only luke warm. Very disappointing. Room cleaners were not consistent with their routine answers had at ask for more water and plates etc

The golf course is a 10 minute cab ride away from the hotel. They do have AC in the hallways and they do not upkeep the grounds aside from the main entrance.

Definitely one of the nicest hotels that I have ever stayed at in the Philippines. The hotel looked similar to the hotels in Las Vegas, most likely because it also housed a casino. I stayed in one of the premiere rooms with access to the private lounge on the top floor. The treatment by the lounge staff was deserving of the status of a 5 star hotel as it allowed all of our needs to be handled by the separate concierge staff in the lounge instead of the front desk downstairs. The breakfast inside of the lounge was great because it wasn't crowded and had a great selection of various foods that were not limited to your normal bacon and eggs breakfast. The hotel also was connected to a small upscale mall that that had a few different restaurants in it as well. Unfortunately, most of the stores in the mall were not the usual venues that I would patronize, but at least it allowed for a little window shopping. One bonus that the mall had was there was movie theater attached as well. Being a veteran of many Las Vegas adventures, the casino left much to be desired. Much smaller than the casinos in Vegas, and not a big variety of the more popular slots in the US. The only negative that I could find about the hotel was the location. Although there was a shopping mall listed as being in the area, it was not safe to walk there as it was across a major highway that did not have a crosswalk nearby. Overall, If I could just rate the staff and cleanliness of the hotel, it's a 10.

No hot water in the bathroom, we had to run the bath and shower for over 25 mins each time before any hot water came, then it was only luke warm. Very disappointing. Room cleaners were not consistent with their routine answers had at ask for more water and plates etc

Great place, lots to do or just chill by the pool. The beach is sort of a disappointment, but overall the place is excellent! Shout to the staff at bar and restaurant, Melmar is the man if there is something you need.

I honestly don’t know where to begin. First of all, this is NOT a one bedroom unit. It’s a studio. You don’t get to build a completely see-through glass sliding door and call it a one bedroom simply because the living room and bedroom are now separated by that see through glass wall. Bugs, leaky showers, loose bathroom tiles… had to call maintenance just to get my laundry out of the washing machine… furniture was very old and VERY uncomfortable… laminate missing in the kitchen, dirty dishes… I mean this was a very bad experience for me. The balcony was more like a ledge with a door. I was very disappointed. I paid half the price for a twice as long stay at another property that had spiders everywhere… honestly, I don’t know how the price is justified.

It’s a lovely resort with super friendly and helpful staff. They make your stay really enjoyable. However, do not expect much from the beach, I think they have sewerage going straight to the water. We could really not stand the smell leave alone to swim here. I don’t think this is the fault of the hotel but I think it’s worth mentioning.

The best resort I have been to in Cebu. Impeccable service and everyone were very polite and courteous. They made me feel such a VIP from getting off the vehicle to checking in and throughout my entire stay. I would like to mention or call the attention of some of the employees: Eh la- Front office Filamer & Johndry ( Azure) Wendell- room service Claire- Saffron Johnny- Conceirge Merba- Housekeeping Kudos to everyone not mentioned especially the gardeners as well. I wished I could have stayed longer. I promise to return and bring guests with me.

The staff make you feel welcome. Very professional place very well kept up clean room smell nice thank you for all what you do to make our stay happy.