Nayarit Luxury Vacations

Great oceanfront property. Staff very kind and courteous. Tasty food. Would go again.

The service was amazing. Mario, the service manager, was great, and Leo and Alan also provided excellent service. However, the room could have been cleaner, and there were cockroaches in our room, although they changed our room right away. The food variety could also be improved.

The room on the sixth floor, number 6040, has a poorly functioning entrance door that sometimes doesn't close. The mirror is old and stained. The door slide is also very poorly constructed and doesn't close. You have to force it to close it. The mattress is very soft and your back hurts after a night's sleep.

We fell in love! This is our first time with the Grand Velas brand. We normally stay with the impressions side of secrets but I’m glad we decided to try this resort. It has literally ruined it for us and we can’t see ourselves going to another brand. The service, food and cleanliness is at a meticulous level. We went for 6 days 4 nights. We never had a bad drink or bad food. Everything was absolutely fabulous. Kenia and Patricia on the adults side of the pool are amazing. Omar and Jose Jairo fantastic bartenders with amazing personalities. We enjoying sitting at the swim up talking to them all afternoon. While at the pool we did notice a few guests being rude to the bartenders and snatching bottles of their hands. I hope this is something that doesn’t happen often At the French restaurant where we had dinner twice, Daniel and Angel went above and beyond for us. Extremely kind and knowledgeable, giving great suggestions. I really liked that the manager for the French restaurant runs a strict ship there because everything runs soo smoothly. He also kept checking on us to make sure we were satisfied with everything. The housekeeper for our room and turn down service did a wonderful job each time. Every single employee there is friendly, amazing and sooo hardworking. The hotel is impeccable! We truly were blown away and can’t wait to come back.

We fell in love! This is our first time with the Grand Velas brand. We normally stay with the impressions side of secrets but I’m glad we decided to try this resort. It has literally ruined it for us and we can’t see ourselves going to another brand. The service, food and cleanliness is at a meticulous level. We went for 6 days 4 nights. We never had a bad drink or bad food. Everything was absolutely fabulous. Kenia and Patricia on the adults side of the pool are amazing. Omar and Jose Jairo fantastic bartenders with amazing personalities. We enjoying sitting at the swim up talking to them all afternoon. While at the pool we did notice a few guests being rude to the bartenders and snatching bottles of their hands. I hope this is something that doesn’t happen often At the French restaurant where we had dinner twice, Daniel and Angel went above and beyond for us. Extremely kind and knowledgeable, giving great suggestions. I really liked that the manager for the French restaurant runs a strict ship there because everything runs soo smoothly. He also kept checking on us to make sure we were satisfied with everything. The housekeeper for our room and turn down service did a wonderful job each time. Every single employee there is friendly, amazing and sooo hardworking. The hotel is impeccable! We truly were blown away and can’t wait to come back.