Hyogo Prefecture Kid friendly Vacations

Great view & clean room and facility

Staff weren’t good English speakers but still kind and helpful. The fancy pool in the pictures on rooftop with lazy river was not available to us - language barrier on reason why but I think it’s because we didn’t stay in the expensive suite building that it was connected to. The pool we did get access to we had to pay for and my girls could only swim in one lane. The pool was the only disappointment. The breakfast buffet was wonderful and the onsite family mart too! Rooms were larger than expected with comfy beds. Lobby was beautiful. Hotel shuttle and access to train stations were perfect. We would stay again.

Its a typical traditional onsen ryokan with exceptionally focus on customer service. Only gripe would be you either need a local number or go to the tourist center to request for shuttle service

Hotel has blue shuttle bus from Shin Kobe train station. Lovely, quiet dated hotel on the water front with several dining options and small convenience store. Room was clean and spacious but had peeling wall paper and a view of the freeway which was a bit noisy. Requested room change but were told we would need to pay for upgrade. At $180 for room, we did not upgrade. We selected this hotel for the pool. BE AWARE pool is in a health club they charge $20 each to use and is not suitable for younger children as you are expected to swim in a lane. Likely that is in the fine print somewhere I missed. Likely you can find a cheaper better option and skip the pool

Clean rooms, friendly and English speaking staff. Breakfast buffet included and has a large section of eastern and western food. Sometimes the buffet is crowded. It was really convenient that the airport bus stopped here and the train station is here as well.

Hotel is very tired and has a musky smell

Great view & clean room and facility

Its a typical traditional onsen ryokan with exceptionally focus on customer service. Only gripe would be you either need a local number or go to the tourist center to request for shuttle service

Staff weren’t good English speakers but still kind and helpful. The fancy pool in the pictures on rooftop with lazy river was not available to us - language barrier on reason why but I think it’s because we didn’t stay in the expensive suite building that it was connected to. The pool we did get access to we had to pay for and my girls could only swim in one lane. The pool was the only disappointment. The breakfast buffet was wonderful and the onsite family mart too! Rooms were larger than expected with comfy beds. Lobby was beautiful. Hotel shuttle and access to train stations were perfect. We would stay again.