Heart of England Kid friendly Vacations

The location was excellent for our visit to London, the hotel was clean and beautifully decorated. Our room was spacious for London, clean, comfortable and had good amenities including a coffee machine, toiletries, gowns and slippers. The bed was comfortable, for us a little too soft, however we slept well with quality bedding and the surrounding area was quiet. Breakfast was excellent with good choice and tasteful food. Staff were professional and welcoming.

This is a lovely hotel.

I recently stayed at Hotel Riu Plaza London Victoria for a birthday trip and unfortunately had a mixed experience. On the positive side, the location is excellent. It’s in a very convenient area with easy access to transport, restaurants, and major attractions, which made exploring London simple and enjoyable. However, the service and room experience were disappointing. At check-in, the staff member did not go over any key information such as breakfast times, check-out procedures, or hotel amenities. We were left to figure everything out ourselves, which didn’t feel very welcoming — especially given that this stay was noted as a birthday trip when I made the booking. Our room was located in the basement, which raised a few concerns. Guests staying on upper floors had to scan their keycard in the lift to access their level, providing an added sense of security. However, because we were in the basement, there was no restricted access required, meaning anyone could potentially come and go freely in that area. This did not feel particularly secure. Additionally, the room had no windows at all. Personally, I found this concerning from a safety standpoint in the event of a fire or emergency. The lack of natural light and proper ventilation also made the room feel quite enclosed.

Lovely room and amenities. Great location too

The staff, the rooms are all first class! The spa is amazing. Very clean

Great location and staff

The staff, the rooms are all first class! The spa is amazing. Very clean

Amazing room, great breakfast and staff were very kind and attentive

The low cost was the main attraction. It is literally a room in someones house but we were made very welcome. Be prepared to take off your shoes on entry. I had been traveling for many hours so my feet were nit quits fresh. The bed is very comfortable. The pool and spa is 1.5 miles away in a leisure centre so we didn’t bother

Staff were lovely, room was great. Only thing is was there were no plug points near the bed!

Such caring and attentive staff. The apartment was ver spacious, clean and had everything we needed for a few nights in London. Beds were comfortable and bathroom/kitchen were well equipped

clean room, staff great

Located in the center of London. 7minwalk to the Green Station Metro Station Or bus stop. The apartment is not new. We live on the ground floor so there are ants problem. But the manager Jeremiah is really nice and spread the ants killer also vacuum the area. The apartment is very spacious. Good for family with kids. Self cleaning and Self cooking style. Unfortunately the washer is broken so we are not able to wash our clothes. But overall we are happy and the price is fare.