Sunshine Coast Kid friendly Vacations

We had 2 terrible interactions with staff at the front desk. The rest of the staff were lovely.

First of all REALLY FRIENDLY and helpful staffs.. property was really clean.. really good food, breakfast, lunch and dinner…. We really enjoyed the atmosphere… It’s 10 out of 10 rating from us… can’t wait to go back again

The staff here were absolutely incredible and went above and beyond to make sure we had everything we needed. Everyone was so friendly, welcoming, and genuinely helpful throughout our entire stay. The place was spotless, the scenery was beautiful, and the food was amazing. We honestly couldn’t recommend this place enough!

What a beautiful place! It was very convenient to stay here with our baby and the staff were so overwhelmingly joyous and helpful with him. Book a room away from the pool area as the loud music was a challenge for day naps. "Fiji time" will mean you miss out on things so if you're Type A, don't go with the flow completely and book ahead for activities like the glass bottom boat and restaurants. You need to book days ahead. Communication systems could be improved like a notification when you can snorkel, tides changed quickly. The snorkelling just a metre off the sand is unreal!!

What a beautiful place! It was very convenient to stay here with our baby and the staff were so overwhelmingly joyous and helpful with him. Book a room away from the pool area as the loud music was a challenge for day naps. "Fiji time" will mean you miss out on things so if you're Type A, don't go with the flow completely and book ahead for activities like the glass bottom boat and restaurants. You need to book days ahead. Communication systems could be improved like a notification when you can snorkel, tides changed quickly. The snorkelling just a metre off the sand is unreal!!

The staff here were absolutely incredible and went above and beyond to make sure we had everything we needed. Everyone was so friendly, welcoming, and genuinely helpful throughout our entire stay. The place was spotless, the scenery was beautiful, and the food was amazing. We honestly couldn’t recommend this place enough!

First of all REALLY FRIENDLY and helpful staffs.. property was really clean.. really good food, breakfast, lunch and dinner…. We really enjoyed the atmosphere… It’s 10 out of 10 rating from us… can’t wait to go back again

The staff here were absolutely incredible and went above and beyond to make sure we had everything we needed. Everyone was so friendly, welcoming, and genuinely helpful throughout our entire stay. The place was spotless, the scenery was beautiful, and the food was amazing. We honestly couldn’t recommend this place enough!

Extremely disappointing experience — not worth the price This resort may have a good reputation overseas, but our actual experience was completely different. For US$528 for just one night, the standard of accommodation and service was nowhere near what we expected. The room was dirty and had a very unpleasant smell. The sheets and bedding did not appear to have been properly cleaned, and there were ants crawling around the pillows and bed. There were also mosquitoes inside the room, and I ended up with swollen feet from mosquito bites. For a resort charging this much per night, this level of cleanliness and pest control is simply unacceptable. The billing experience was another major concern. We had dinner at the resort the night before checking out and, as we always do, asked for and received a receipt. However, when we checked out, the final amount was higher. We were told that we had ordered a Coke, we did not order or consume a Coke. When we produced the receipt we had been given, it was not properly acknowledged. This was extremely frustrating and raised serious concerns about the accuracy of the billing process. My strong advice to anyone staying here: keep every receipt, ask for it to be signed or properly confirmed, and carefully check your final bill before paying. Do not assume that the resort's own receipts will automatically be accepted when you check out. The reception service was also very disappointing. Staff were extremely slow, and the computer system

Convenient, wonderful property. Great Cafe for breakfast.