Kyoto Prefecture Kid friendly Vacations

The revolving rooftop restaurant offered spectacular views at breakfast, which was great. The Kyoto floor room was fabulous. Close to Kyoto station, which was very convenient. Staff very helpful. Great hotel. Fantastic stay.

Staff was so respectful

Fantastic property! Immaculately clean and excellent amenities. Staff is super helpful and spa is wonderful ( go see Miki)! Will return and highly recommend!

The location of the hotel is excellent, close to the Pontocho alley, shopping and tons of restaurants. The hotel is spotless. Breakfast at the hotel was also excellent and included a variety of food. We'll definitely stay here again.

Glad to have spent our anniversary at Hotel Monterey Kyoto. Facilities were great with the use of the baths for all guests. We wished that guests could still access the baths on the day of check out since staying there for numerous days. The cleaners were helpful and delivered new towels when we requested it.

We had stayed at 3 other hotels in Japan and by far the customer service was fantastic!! We were welcomed right away as we got out of our taxi and knowing it was a super hot day, we were given ice cold water bottles right away. There were chairs to relax in which was so nice. Interesting when we stayed at the Intercontinental in Tokyo there were so chairs to sit and signs everywhere stating not sit on the ledges. We were walked up to our room and when we asked for extra pillows/blanket the young lady brought them in less then a minute which usually sometimes takes hours to get. Big shoutout to the best concierge staff ever! One of the ladies helped schedule a hair cut appt for my daughter and myself which was super last minute. She really wanted to help us. And we got amazing cut/color within 5 min walking distance to hotel. The next mornign when asking again for help with getting to the airport on train the concierge helped outline everything on the subways and color coded it. Only downside is they don’t have a pool. Breakfast buffet was really good! Chef even came out to great everyone and to get feedback.

Thank you for a place that is relaxing

Staff was so respectful

The location of the hotel is excellent, close to the Pontocho alley, shopping and tons of restaurants. The hotel is spotless. Breakfast at the hotel was also excellent and included a variety of food. We'll definitely stay here again.

Glad to have spent our anniversary at Hotel Monterey Kyoto. Facilities were great with the use of the baths for all guests. We wished that guests could still access the baths on the day of check out since staying there for numerous days. The cleaners were helpful and delivered new towels when we requested it.

Our first night we were tired and quickly dropped our bags and went to sleep. In the morning my sisters goes to shower and finds bugs. Then she starts to freak out because now she was bit. They were mosquitoes in the room then my daughter wakes up and she has more bites. So, that was our introduction to the Smile hotel. I requested a refund but then I had to retract because we are already there; it’s too late to get another room. So we requested a different room. We had already had the bad experience so it just put a damper on our vacation. In addition the hotel is very dated. The location is great though; very central to and simple to take day trips to Osaka, Narra, Hiroshima and different locations.

Wonderful! We enjoyed our stay and the staff were so kind and helpful.