Southern Burgenland Cheap Vacations

Appreciated having food and airport transport on the premises after a long roadtrip.l

Great hotel. We had a suite to accommodate 3 people which was very comfortable. We were surprised there was an additional half bathroom which was not in the description. Excellent location to attractions and very quick walk to main tourist area. of Inner Stadt. Close to Metro station. Amazing front desk staff who were helpful with everything. Housekeeping was good when we arrived, but never replenished coffees, changed coffee cups or cleared garbage cans.

The room was spacious and colourful. We booked a triple room. The toilet was clean and functional however it did smell a bit. The area is quiet and just outside the city center with easy connection via tram or metro. However it’s dark at night so it feels scary. We decided to use a taxi back at night. Breakfast was good and varied. Staff helpful.

Property in a lovely quiet location with handy supermarket 5 mins walk away. We only stayed one night for easy access to the airport for a night flight, great location for travelling, we would have loved to have stayed longer!

Beautiful hotel, with great staff and the best weight room I've ever seen in a hotel. I think this is the best hotel in Vienna.

Appreciated having food and airport transport on the premises after a long roadtrip.l

Great hotel. We had a suite to accommodate 3 people which was very comfortable. We were surprised there was an additional half bathroom which was not in the description. Excellent location to attractions and very quick walk to main tourist area. of Inner Stadt. Close to Metro station. Amazing front desk staff who were helpful with everything. Housekeeping was good when we arrived, but never replenished coffees, changed coffee cups or cleared garbage cans.

Beautiful hotel, with great staff and the best weight room I've ever seen in a hotel. I think this is the best hotel in Vienna.

Appreciated having food and airport transport on the premises after a long roadtrip.l

I have stayed at this hotel five times, but after this last three-day stay, I can say with certainty that I will never return. To be absolutely clear: the young woman who checked me in was extremely kind, professional, and courteous. Unfortunately, her attitude was completely overshadowed by the unacceptable behavior of the older woman working at reception on the morning of December 27. After I properly provided my room number at breakfast so the charge could be posted to my room—a normal and previously accepted practice—this employee chose to publicly confront me, raise her voice, and create a humiliating scene in front of other guests over a simple billing issue. There was no attempt at discretion, no professionalism, and no basic respect. Instead of quietly checking the system or handling the matter privately, she acted in an aggressive, accusatory, and hostile manner. This was not a misunderstanding—it was gross incompetence combined with an unacceptable attitude. Publicly embarrassing a guest over a breakfast charge is beyond unprofessional and reflects extremely poor management, lack of staff training, and a complete disregard for customer dignity. This behavior is unacceptable in any hotel, let alone one that expects repeat guests. Because of this experience, I strongly discourage anyone from staying here. If management tolerates this type of conduct, guests should expect the same disrespect.