Kanto Region Cheap Vacations

There was an issue with my room, they promptly gave me an upgraded one. Honestly, there's always going to be an issue eventually, so it's how they deal with it that tells how good a hotel they are.

Hotel was in a convenient location with a nice sky bar and helpful and friendly staff.

Convenient to everywhere . Short taxi ride to near by

Overall it was a great stay here. While it was the most expensive hotel I've ever stayed in, and somewhat dated, it was incredibly clean and comfortable. The location can't be beat for families comfortable with the busyness of Shibuya. We loved the area and how convenient it was to get to other parts of Tokyo. Seeing the scramble from the hotel every time we used the lift was a highlight, and having a washer/dryer on our floor was a massive plus when travelling with kids. Reception staff were great and perfect English.

There was an issue with my room, they promptly gave me an upgraded one. Honestly, there's always going to be an issue eventually, so it's how they deal with it that tells how good a hotel they are.

Hotel was in a convenient location with a nice sky bar and helpful and friendly staff.

Convenient to everywhere . Short taxi ride to near by

People complain that the rooms are small but it is not hidden that these rooms are designed for sleep and go only. The rooms are very clean and so are the halls and facilities. Staff are friendly and daily service was great. There is an onsen also and one of us had tattoos for which the hotel provided free cover up stickers.

Hotel was in a convenient location with a nice sky bar and helpful and friendly staff.

We liked the location, convenient for Shinjuku rail station and Tokyo transit. Room was clean but very small with little space to hang clothes. Bathroom space limited. Front desk lobby area very poorly set up with impersonal service.