ストラ エシンゲンでの格安ホテル -> 格安旅行

We stayed in a suite room. The room itself and the breakfast were both very good. However, we specifically booked the suite because it was advertised as being available as a twin room. Instead, the hotel simply pushed two single beds together and covered them with a single king-size mattress topper. When I raised this issue, the staff were polite and friendly, but we were told that no changes could be made. I found this difficult to understand, as it seemed that simply changing the mattress topper to 2 single size topper would have solved the problem. This was very disappointing, especially because we had specifically selected the twin-room option when making the reservation. Had I known in advance that a proper twin setup would not be provided, I would have booked a standard room at half the price instead.

空港内に位置し、とにかく利便性が高いです。そしてチェックイン時のスタッフの方々の応対が素晴らしかったです。 部屋も広く、空港へのアクセス重視の場合はオススメです。

コスパはよくありません。 これだけの高級ホテルなのに、ミネラルウォーターの1本も部屋にありません。 朝食もバイキングの料理の品数も少ないです。 次回はこのホテルは選ばないと思います。

前衛的な美術作品が寝室にまであるのは若干落ち着きが悪く感じたが、その他の点では極めて快適に過ごすことが出来た。

We stayed in a suite room. The room itself and the breakfast were both very good. However, we specifically booked the suite because it was advertised as being available as a twin room. Instead, the hotel simply pushed two single beds together and covered them with a single king-size mattress topper. When I raised this issue, the staff were polite and friendly, but we were told that no changes could be made. I found this difficult to understand, as it seemed that simply changing the mattress topper to 2 single size topper would have solved the problem. This was very disappointing, especially because we had specifically selected the twin-room option when making the reservation. Had I known in advance that a proper twin setup would not be provided, I would have booked a standard room at half the price instead.