Cote Chalonnaise Beach Vacations

Parfait ! Personnel très agréable Chambre grande et très propre une grande télé et la clim qui marchait parfaitement sans faire beaucoup de bruit, c’est très important

Just renovated so they are working out a few kinks but lovely hotel and the views are incredible. Gym was a little sparse - my only complaint.

The hotel staff were exceptionally helpful. They spared no effort to make it convenient and makes feel welcome.

Travelers beware! I booked this hotel through Hotels.com in February 2026 for a July 2026 trip. I had all the reservation information with me but when we got to the hotel they had no record of it. There is no way to know where the breakdown occurred — Hotels.com or Le Phenix — but everything worked out fine thanks to the staff at the hotel in Lyon. Almost immediately they assured us that they would take care of us. Unfortunately, there were no rooms available at Le Phenix but thankfully this hotel is a part of a larger group that operated several others in Lyon. While we waited, they offered us a beverage and were had complimentary glasses of wine. We were going to have to go to another one of their hotels, but we were upgraded to a larger room, given breakfast every morning. Additionally, they paid for our taxi to the new hotel. We stayed at Globe and Cecil in Lyon and it was fabulous. The location was in the heart of the city yet the neighborhood was quiet and within walking distance of important sites, restaurants and shopping. While I will be a little more hesitant to book with Hotels.com I wouldn’t hesitate booking this hotel or any of their others in the future.

Room was in overall clean and the cleaning staff was very kind, but the smoking smell coming from downstairs was unbearable. The reception desk didn’t inform colleagues about the problems, so every time I had to explain the situation over and over again. The rooms need to be refreshed.

Beautiful and well located hotel. Rooms are very spacious for France, with high ceilings.

Just renovated so they are working out a few kinks but lovely hotel and the views are incredible. Gym was a little sparse - my only complaint.

We liked our room that faced the river. Comfortable bed, nice sitting area, Nespresso maker and refrigerator was a requirement we had so 👍. Having a separate toilet room with sink was nice. Breakfast buffet had a lot of options. Staff in the dining room were attentive. Bar service was very slow and other reviews said the same thing.