Naxos and Lesser Cyclades Beach Vacations

Everything was good

Booked the premium double room with caldera view balcony. Room did not appear like the photos and not what would expect for premium room. There were cobwebs inside the room, the balcony was a side view, also the towels provided for us were wet on the bed. When booked it said we had one free drink on arrival and a bottle of wine, we got neither then when we questioned this we only got the wine. The bathroom was small and did not seem that clean, also small shower with curtain that did not enclose the shower so the floor got wet.

So glad we went to Astro, just a short 5 min walk from the centre, close to airport and even closer to bus station. We had a honeymoon suite despite booking just a superior room. Four poster bed, double walk in shower, separate wash room with toilet. Breakfast was fantastic and Ahmed gave nothing but 5* service. The moment he saw us we went off and come back with our coffees as he remembered what we liked and they kept coming! The pool area was so relaxed and beautiful. So nice to go on a holiday and not have to fight for a bed! The reception staff were super friendly and helpful. Everyone always has a smile on their face! I really couldn’t fault it and I would 100% return. What a wonderful place 💕

Everything was good

You cannot get to this hotel by vehicle which I didn’t know ahead of time. They “contacted us” on WhatsApp which I don’t have. Our driver once realizing you cannot reach by vehicle dropped us off at the bottom of the hill and said it’s up there. The phone number doesn’t reach anybody so after wandering around up the hills and down the hills for over an hour we finally found some nice person that could help us. He directed us to the hotel. it takes 20 minutes when you know where you’re going to get to the hotel up and down steep steps. We finally got the hotel and the room was not ready. We waited for 2 1/2 hours. Once we were told the room was ready, We went to have a look. When we tried to use the hot tub it was dirty with somebody else’s rose petals. There are no roses in the vicinity. There is no toilet paper. The air conditioning didn’t work, the TV was wasn’t working, safe wasn’t working, the coffee maker wasn’t working. Nothing was as it was advertised. The staff was not able to help with anything. We were never able to get anybody on the phone or speak to a manager. I would not recommend this to anyone.

Booked the premium double room with caldera view balcony. Room did not appear like the photos and not what would expect for premium room. There were cobwebs inside the room, the balcony was a side view, also the towels provided for us were wet on the bed. When booked it said we had one free drink on arrival and a bottle of wine, we got neither then when we questioned this we only got the wine. The bathroom was small and did not seem that clean, also small shower with curtain that did not enclose the shower so the floor got wet.