La Alcarria Beach Vacations

The property is overall very nicely located and easy to travel from. It was clean and the bathroom was very spacious. However the service left a LOT to be desired😖! Here are a couple of examples: once when asked the doorman to call us a cab he just pointed to the taxi driving by and said that you will find it there! How unprofessional!! Also we were leaving early for a trip so I asked them to provide some croissants or something to the room ( mind you this is a hotel that does full breakfast) and they refused since it was about 10 minutes before 7 — there usual time😟. In summary facilities and location good customer service bad!

Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.

Beautiful hotel, fantastic service. Close to all tourist attractions. I will definitely come back.

Excellent choice Walking distance to everything Staff fantastic Very clean and safe Amazing breakfast Wish there was a pool

Centrally located Easily walkable to eateries, museums & shops. Staff is helpful and friendly. Accommodations are comfortable and thoughtful. Breakfast buffet was convenient

Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.

Beautiful hotel, fantastic service. Close to all tourist attractions. I will definitely come back.

They were cleaning the carpet along the steps, so had to be weary of the steps when walking. Also, found some hair on our shower wall which was disconcerting. Otherwise, the staff were very welcoming and there was a focos vibe about the hotel.

The property is overall very nicely located and easy to travel from. It was clean and the bathroom was very spacious. However the service left a LOT to be desired😖! Here are a couple of examples: once when asked the doorman to call us a cab he just pointed to the taxi driving by and said that you will find it there! How unprofessional!! Also we were leaving early for a trip so I asked them to provide some croissants or something to the room ( mind you this is a hotel that does full breakfast) and they refused since it was about 10 minutes before 7 — there usual time😟. In summary facilities and location good customer service bad!

Excellent choice Walking distance to everything Staff fantastic Very clean and safe Amazing breakfast Wish there was a pool

Centrally located Easily walkable to eateries, museums & shops. Staff is helpful and friendly. Accommodations are comfortable and thoughtful. Breakfast buffet was convenient