Bohuslän Beach Vacations

Staff was terrific

Good Italian restaurant downstairs where you can get discount. Lovely clean room, with comfy beds and great amenities. Very quiet and close to a bus stop. Our only minor issue was a constantly dripping tap (room 6006) - this should get fixed as it is wasting water :)

Good location, only 10 minute walk to train station (Theatre). Staff was helpful. Breakfast has lot of variety. Only 20 minute walk to Oslo Main train station with library, opera house just few minutes further. Bathroom functional but very small. Overall good value.

Great location, good breakfast, impressive dinner, counter receptionist Mr. Arild is very good. The hotel is elegantly decorated and neatly, and from check-in to catering, it gives us a comfortable enjoyment of living at home.

What I don't like the most is the breakfast. There are very limited breakfast options and it's a very small buffet - compared to other 5 star hotels nearby it's inferior. The first morning, I ordered boiled eggs, I waited for more than 30 mins or so, then checked with the staff. They responded eggs had to be cooked - clearly we don't need 30 mins for hard boiled eggs. It was brought out less than 10 mins after I checked in with them You could have just admitted the order was missed and apologised. Also staff didn't show me where I could get water on the first day. I checked in and got to my room before 5pm. Complimentary filtered water bottle was brought to my room after 8pm. I can't understand how this is helpful. This is an odd customer welcome journey - it's all about the right moment at the right time - wondering if the hotel wants guests to drink and pee at night and that's why they brought it to the room so late? The same thing happened the following day. The sauna had very loud music and poor quality speakers so it's not at all a relaxing time in the sauna. I requested the music be turned down or turned off but obviously no change was made. Overall this hotel falls short of my expectations and I don't recommend.

Bathroom was a toilet & tiny sink & shower was in a separate room with another small sink. We had one bed & a pull out sofa bed which was tight for 4 people. They should have removed the 2 large arm chairs to create some space. Breakfast was included which was nice but the photos on line show heaps of food. It was a buffet style affair but the the amounts were a fraction of what was in the photos. When items were brought out they would add very little. A bit strange! It’s best to have less variety than keep everything sparse. We actually stayed for 3 days & showed up early, an hour later & slightly after & the buffet was always kept at a minimum. We were able to get fresh towels & that was nice. The shower layout was a bit tight so getting new towels helped. Overall the room was clean.

As a customer, I am extremely disappointed with the way this hotel is being operated. There is no reception and no staff available to address even the most basic needs of guests. We have had difficulty getting basic items such as towels, fans, and access to a microwave for heating food. The rooms are hot, and when we ask for a fan, we are repeatedly told to go to the laundry room and pick one up ourselves—only to find that there are no fans available. If the hotel is being operated remotely, there still needs to be a reliable system in place to ensure that essential items are stocked and easily accessible 24/7. Towels, fans, irons, and other basic guest necessities should be properly stocked in a clearly designated location that guests can access within a couple of minutes. There is also a serious issue with the trash outside the back of the hotel. The smell is unpleasant, and this needs to be managed properly, especially if there is no staff physically present to monitor the property. I understand that remote hotel operations may be efficient from the management’s perspective, but as a paying customer, I am experiencing the opposite: frustration and inconvenience. We are on vacation, and we should not have to repeatedly spend our time chasing down basic necessities or advising the hotel on how these things should be handled. The have been operating this property for years, so I would expect these basic operational issues to have already been addressed. Please take this