Nordland All inclusive Vacations

The hotel overall was very clean and quiet front desk staff were rude and not helpful

We stayed here last year and the remodel is excellent. We really enjoyed the rooms more. We're breakfast people and we were impressed with it.

awesome customer service

everything very clean 5⭐️

The hotel isn’t bad in terms of looks and cleanliness but I stayed for three nights and only 1 of the three nights did I have hot water in the shower in my room on the 17th floor. Also, the valet service has to check in every morning after some time around 6:30am which made it difficult for me as the jobsite I was visiting during the week started AT 6:45 and was about a 45 minute drive to the site.(I wish someone would’ve told me there was no overnight or around the clock valet.) during checkout I’d reminded the front desk lady that I’d only stayed in valet one night and I hoped they wouldn’t charge me for the other nights, she acknowledged me, and said got it….later that day I received the email showing all three days charged to my card. They texted me asking about my experience and I responded with the question regarding why I was still charged and they refunded the other days I wasn’t supposed to held to. Pretty hotel….some gray areas that could use some sorting out.

From check-in to check-out, our stay was nothing short of exceptional! Gary at the front desk went above and beyond to make us feel welcome and well taken care of, he truly elevated our experience and deserves recognition. The hotel itself is fantastic: spotless, comfortable rooms with breathtaking views of the city and Elliott Bay, plus a restaurant with equally stunning scenery. The amenities are top-notch too, including a well-equipped gym and relaxing dry and steam saunas. They don’t have any pool but with so many other things I rarely felt I was missing out on that. I couldn’t recommend this hotel more highly. Thank you, Gary, for making our stay unforgettable!

We stayed here last year and the remodel is excellent. We really enjoyed the rooms more. We're breakfast people and we were impressed with it.

everything very clean 5⭐️

awesome customer service

We stayed here last year and the remodel is excellent. We really enjoyed the rooms more. We're breakfast people and we were impressed with it.

The staff was so friendly & helpful. Frankie at the front desk was an absolute delight! Shuttle service to & from the airport and cruise terminal was fantastic. Would absolutely recommend!