Shima All inclusive Vacations

I like the train shuttle and staff greeting

Excellent room, very spacious and great views from the tower. Very modern hotel. Only thing was it didn't have a bar so you had to leave the hotel to go for a drink. Staff were friendly and welcoming. There was an issue with parking though - we paid the fee at the hotel and then were charged again by the car park provider as none of the tickets the hotel provided to us worked (so cost over £70 for parking in the end). We were also stuck at the parking exit gate with a queue of cars behind so had no choice but to pay again. Also car park is a walk away and there isnt an easy place to stop near the hotel to unload luggage.

Had a pleasant stay. Staffs were friendly. Only downside was the bathroom as it is open concept, if only there's a heater to warm the shower room before use (floor tiles were too cold even for adults) and when travelling with a young child, their comfort is very important. The view was amazing.

Excellent service and we enjoyed the different style of meals. It’s super close to walking to everything that we wanted to see and eat.

Great food, staff, location!

The hotel was clean, spacious, luxurious. Plenty of amenities to enjoy as well as a centralized location.

Excellent service and we enjoyed the different style of meals. It’s super close to walking to everything that we wanted to see and eat.

I like the train shuttle and staff greeting

I have stayed in many very good hotels but this was possibly the best Hotel that I have stayed in, although the outside of the building is rather bland compared to say the Mandarin Oriental, or the Old Cataract in Aswan, the inside is perfect along with wonderful staff and service, plus for a Japanese hotel the rooms are very big, highly recommended.

Excellent Hotel. Comfortable and great location. Fuss free check in & out. Courteous staff. Clean with daily housekeeping

Nice spa. Nice for staff to put our heavy bags in our room. Excellent service for reasonable price.

Location was perfect. Room is dated and quite dusty. Our toilet had very strong urine smell…

There are two hotels of same name 15 mins apart - it would be helpful to warn people of this - to check the address carefully. It is frustrating when you have walked 15-20 mins with luggage to wrong hotel.