「Staff was always available and helpful. Too bulky pillows. Hotels should have three different thicknesses of pillows. My neck kinks with large bulky pillows. Noisy. It's right next to the highway.」
「Well kept hotel. Clean. Staff was available and helpful. Toilet kept backing up and there wasn't a plunger in the bathroom. The room only had towels for two people and we had three. Two beds. Bulky pillows. Hotels should have three different thicknesses of pillows for guests. I absolutely HATE when cash is not accepted. So, I have to pull out a card for a $2 candy purchase. Ridiculous! Provide vending then so customers can use cash.」
「Ok. This is not a 5 star hotel. Remember, if you’re going to Alaska, it’s mostly going to be rugged. This is a rugged hotel. Old amenities but I wasn’t expecting much. Bed was comfy. We had fans to drone out noise. Used the kitchenette to cook a little. The woman at the front desk was so nice and helpful— connected us with a great driver Cathy to get around and to learn about Juneau, find a local grocery store, and make recommendations of where to go. My 8 year old daughter and I had a great...