Tohoku All inclusive Vacations

great onsen amenities, but room was smaller than advertised. staff didn't clean the room in 2 days, and charged extra fees for our 4-year-old without clear justifications.

Hi All, We have a wonderful stay and the vegetarian meals for the two days were sumptuous and interesting. Room was clean and the servers at the restaurant were extremely polite and helpful. However, it would be nice if shuttle service can be provided during winter from the train station.

2世代の家族でなので、走っても迷惑かけないし、声を気にせず話せるし、広くて、くつろげました。 バスマットがあるといいなぁーと思いました。 また機会があれば利用したいです。

Centrally located, great clean room with amenities like in-room washer & dryer, fridge, microwave, etc. Overall hotel was maintained very clean and tidy Staff were very pleasing, professional and ready to help in providing directions to site-seeing locations, shopping, transportation and restaurants in the Ginza. Breakfast selection was great with fresh breads, fruits, other dishes with vegan/vegetarian options.

The staff are so sweet. We got to the executive lounge pretty late but the man let us stay until closing and let us take the last bit of snacks. Place is clean, has parking, and good views. No onsen, TV only has cable and the mirroring setting did not work with my phone. Other than that very good place.

2世代の家族でなので、走っても迷惑かけないし、声を気にせず話せるし、広くて、くつろげました。 バスマットがあるといいなぁーと思いました。 また機会があれば利用したいです。

Centrally located, great clean room with amenities like in-room washer & dryer, fridge, microwave, etc. Overall hotel was maintained very clean and tidy Staff were very pleasing, professional and ready to help in providing directions to site-seeing locations, shopping, transportation and restaurants in the Ginza. Breakfast selection was great with fresh breads, fruits, other dishes with vegan/vegetarian options.

A little away from town center and train station but street cars go to property. Hotel nice and beds good but the bathroom is small and hard to use. Great price for in suite room with kitchenette and balcony. The breakfast are excellent and well priced to select that option

We enjoyed our stay here. The food was delicious. The service was attentive. We were just not used to how hot the Japan onsen was but it was nice to have two different area. The kids really enjoyed the ping pong tables and the vintage video game room. We enjoyed the dinner buffet, but the breakfast could be better. The bedding - sleep mats were super thin and were hard to sleep on. We did asked for it to be double up to help with the hard floor. The front desk was able to arrange for this except if we want it set up by the staff there is additional charge. We didn’t mind doing it ourselves for free.