Dedham Vale All inclusive Vacations

Nice, quiet and pleasant room and location. Friendly staff

The room was nice but the shower was poorly designed. The water splashed all over the floor. The buffet breakfast was very good.

Great hotel with easy access to public transport. Numerous restaurants within walking distance.

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

Beautiful decoration of both the hotel in general and the room. The room was slightly on the small side but very nice. The restaurant was excellent for both our evening meal and breakfast, however although the service was good I disliked the 15% service fee applied. Although the norm for the US, it is certainly not

GREAT Hotel, loved our stay!!

Nice bar, decent staff, Thai food was also good

The room was nice but the shower was poorly designed. The water splashed all over the floor. The buffet breakfast was very good.

The location was very nice, walkable to shopping, dining, and tourist spots. The rooms for The Grand are below ground, so no view. But it was quiet and the staff was friendly. The restaurant was excellent, we ate there twice.

Nice, quiet and pleasant room and location. Friendly staff

Great hotel with easy access to public transport. Numerous restaurants within walking distance.

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!