Opal Coast All inclusive Vacations

The location was fairly OK, even though there were strange people around the hotel all the time.

Very nice

Even for a budget hotel, this fell short. All carpets need a serious deep clean, everywhere was just a bit shabby. Our room was large but needed massively updating and cleaning. It smelt of stale smoke. Broken lights, chipped wood, makeup stains on the bedding. Staff were very unhelpful. The one saving grace according to my children was that there was a pool table in reception. However, they were told they weren't allowed to play on it as they were under 16. Stay here with great caution. It's close to parc asterix but there are much better options for a similar price.

Great hotel All around. Completely recommend - wonderful staff, clean rooms with A/C, easy check in and out.

Bel endroit à recommander et bien situé

amazing property for family holiday together.

Loved the swimming pool and jacuzzi—they were so cute and relaxing! The staff were also very friendly and welcoming. We had a wonderful experience!

The location was fairly OK, even though there were strange people around the hotel all the time.

This wasn't the 4 star hotel I expected.We was a family of 4 in a family room. 1) I asked for extra pillows for the room as we wanted extra pillows. There was a belief of disgust of asking for an extra pillow. Even to the extent the staff member came to the room and said one pillow only person person. There was 2 adults 2 children and was only allowed one each. How ridiculous 2) We asked for an iron. As no one would answer the room phone. My wife physically went to reception 3 x times. On third occasion we was told there was no staff to bring an iron to our room. We asked if we can collect the iron from reception and the answer was NO. We had to bring our clothes from 2nd floor to the small iron room in the reception area. 3) The staff at Novotel are rude at reception and there tone is disgusting. 4) i enquired about hotel taxi to take us to the airport. I was told 30 euros for the 10 minute journey by reception staff but just needed to confirm with my wife. When I went to book a taxi Novotel reception staff contacted a friend on WhatsApp physically on view and because it was at 4am he quoted 45 euro. We ended up booking an UBER for 25 euro. If you going to benefit yourself please be more suttle 5) The hotel itself needs a good clean. It smells of mould and damp in the corridors. Would not recommend this Novotel hotel