Sindalah Island Adventure Vacations

Clean hotel with great service. The only downsides to this property is that the $150 deposit wasn’t disclosed until after I already booked and prepaid for the room & the parking is $40 a night (in a garage that’s across the street). Other than that, this is a great place to spend a night or two.

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

This was a wonderful hotel to stay at over the weekend! Nearby is a wonderful Brazilian restaurant I went to every day, Bossa Nova, and in the opposite direction was a lovely donut/ice cream/hot dog shop I went to on the last day. I paid a bit more than I usually would so I could get a corner suite, and it was beautiful! I imagined living my entire life there lol. Everything was extremely comfortable. I did notice some scratches on some doors and a missing lightbulb in a lamp, but nothing that truly impeded my stay. The staff were very accommodating, even when they missed a wakeup call I requested the night before and hence I missed my bus back home, they did everything in their capabilities to cater to my needs after purchasing another bus ticket, such as allowing me to securely store my bags in the locked lobby closet, allowing me to access the closet throughout the day after my time in the room was up, and providing me with a card to access the floor of amenities for the hotel until it was time for my departure. Missing my bus due to a staff member failing to note down my wakeup call request cost me roughly $100 and a day of work, but I was refunded one day's fees worth almost $40, and the staff did their best to accommodate me. I also had an unexpectedly great day wandering around the city after having a packed schedule through the weekend, so for that I am thankful. Downtown LA is truly wonderful and this is the best hotel in the area.

We booked a two bed suite with patio and firepit - and so glad we did as the room was gorgeous and huge with two terraces. And although it’s just above street level we had a great view of the beach and the pier which we loved. The service was impeccable (when they serviced our room they tidied our charging cables with little leather cable ties and put bookmarks in our books). The pool area was nice with loads of beds, although the pool itself is small! Would definitely recommend this hotel.

Only there for one night - convenient location for an evening at the Beacon Theater and excellent dinner nearby. Compliment morning coffee and pastry were nice. BUT - 2 of 4 elevators weren’t working creating long waits for every ride…unfortunate!!

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

We booked a two bed suite with patio and firepit - and so glad we did as the room was gorgeous and huge with two terraces. And although it’s just above street level we had a great view of the beach and the pier which we loved. The service was impeccable (when they serviced our room they tidied our charging cables with little leather cable ties and put bookmarks in our books). The pool area was nice with loads of beds, although the pool itself is small! Would definitely recommend this hotel.

My only complaints are: There was what appeared to be some sort of vomit or maybe food on the rug in our room. The rugs/carpet in general could use a cleaning or replacing. The pool could be open a bit longer. It closes at sunset. They also need a blender to make blended drinks! The staff is amazing. They are polite, professional, friendly, and eager to make your stay as comfortable as possible. From the concierge, valet, kitchen staff, and cleaning crew to the bartender and spa staff. They truly make your stay top notch. The rooms are beautiful and spacious. The resort is very close to the ocean, though the photos are a bit misleading since they make it look like you just go out the door onto the beach. It’s about a mile walk to get there. The massage therapist was amazing. They bring everything to your room and tailor the massage to your preferences. The deep tissue massage was exactly what I needed. I would definitely stay again!

Clean hotel with great service. The only downsides to this property is that the $150 deposit wasn’t disclosed until after I already booked and prepaid for the room & the parking is $40 a night (in a garage that’s across the street). Other than that, this is a great place to spend a night or two.

Alice and the staff in the Gold Experience were beyond helpful. Loved the room, balcony and service overall.

Eveyrhing was perfect! I love staying at 1 hotel

Clean hotel with great service. The only downsides to this property is that the $150 deposit wasn’t disclosed until after I already booked and prepaid for the room & the parking is $40 a night (in a garage that’s across the street). Other than that, this is a great place to spend a night or two.

Eveyrhing was perfect! I love staying at 1 hotel

It’s been many years since my last stay at the Lotte Palace and it did not disappoint! Fabulous, as always. The staff was so kind and helpful (Michael completed our check in and out). Great recommendations from the concierge for lunch. Prompt room service whether it was for bubbly, bandaids or extra pillows, they were right there! I simply cannot wait to return after Thanksgiving.