Western Shore of Maryland Adventure Vacations

The location is perfect. It is right across from the Inner Harbor area and a less than 15 minute walk to Camden Yards.

Christopher at the front desk was the highlight of my one night stay there.

This hotel has the potential to be a true 5-star property. The experience was pleasant overall, but there are a few areas that could be improved. The main issue lies with the attitude of some of the female front desk staff, whose approach came across as less than welcoming. In contrast, the male staff members were consistently helpful and demonstrated a genuine willingness to assist. With some attention to customer service training and consistency at the front desk, this hotel could easily rise to a top-tier level.

Was actually quite disappointed even though it's a nice hotel. Several potential up charges - $37 for parking, $12 for wifi. Parking was a way too complicated process that could have been easily taken care of at check-in.

Nice hotel , friendly staff great location