North Holland Adventure Vacations

Rooms, breakfast all good. Easy to walk to riverboat and town.

On point first class central location

Architectural marvel, absolutely amazing craftsmanship.

Enjoyed our stay very much. On arrival welcomed by Mateo who accommodated our early check in - appreciated after our long day of travel and set the tone for the rest of the stay! To Was clean and comfortable. Buffet Breakfast was good — should have included when we booked. Dinner at the hotel restaurant was ok, though I felt the staff could have been a bit friendlier with their service. Overall I would recommend - a good choice for location, convenient for getting around and both comfort and value.

I stayed at the Swissôtel in Istanbul several years ago and was truly impressed—it was a stunning property with exceptional ambiance and amenities. Naturally, I expected a similar experience at the Swissôtel Amsterdam. Unfortunately, it fell short in several key areas. The hotel itself is quite small, and the restaurant and breakfast offerings lacked warmth and appeal. The overall atmosphere simply didn’t match the elegance or comfort I had come to associate with the brand. It’s not even comparable. That said, I want to acknowledge the staff—they were genuinely wonderful and did their best to make our stay pleasant. Still, I left feeling disappointed.

Architectural marvel, absolutely amazing craftsmanship.

On point first class central location

My biggest issue was the inconsistency with staff. While all were friendly, there were issues everywhere. 1. My Bonvoy number was not recorded properly, lots of confusion surrounding it. 2. At check in, I was told repeatedly that there was no room service breakfast. I said no, I understand the room I booked includes breakfast downstairs but if I pay for it, extra, I can have it delivered to my room. No we don’t offer that. Suffice to say it was a communications breakdown, lost in translation, whatever. I did get breakfast delivered and charged to my room. 3. I placed my order via the digital system. I entered specific requests where they left space for me to do so. This worked great for two dinners. And one breakfast. The first breakfast was a disaster; not one note was read or acknowledged. No cup for the tea. No milk for the tea. Scrambled eggs not egg whites. Etc etc. 4. I booked and prepaid for a car to take me to the Amsterdam Cruise Terminal. At the time of checkout, a tour group was departing and an American was arguing over his bill. The staff were spinning but no one more than the doorman. I told him I had booked a car, prepaid and he would be there soon. I had to checkout first. He came back two minutes later, flustered. I said he’s here? Yes! I said great, pls load the luggage and I will be right out. Basically, I was put in wrong car. My guy calls my cell. Drivers were great. We meet and switch! But staff were over their heads by one tour group! Yikes!

We liked our spatious room. The king size bed had a very comfortable mattress. There was a coffee maker and a kettle. We enjoyed the buffet breakfast and its variety. Hotel located 10-15 min walking distance to the central station, 25 min to the Dam square.

On point first class central location

Architectural marvel, absolutely amazing craftsmanship.

The room was clean, quiet and well appointed but was too warm

We liked our spatious room. The king size bed had a very comfortable mattress. There was a coffee maker and a kettle. We enjoyed the buffet breakfast and its variety. Hotel located 10-15 min walking distance to the central station, 25 min to the Dam square.

Currently under construction but we were there on the weekend so it didn’t bother us