North America Adventure Vacations

We liked the price point . Despite the roller coaster being right outside our windows ,It was not a problem for us. Our room was clean and our room attendant was very attentive . Hotel was at great location and could walk to most everything

I cannot express how much we enjoyed our stay at the Caribe Royale. My elderly mother had a medical emergency in the airport upon arrival and the staff were so helpful and kind in accommodating her. The front desk (Maria and Aziza) helped us switch villas to a more accessible villa on the first floor. Vanessa our waitress at Tropicale' was so sweet and good with our young children. Majella at the towel and activities hut was so helpful arranging for our cabana and Keysha was a wonderful waitress at the poolside cabana. I also want to give a shoutout to the bellman (I cannot remember his name) who helped me so much with switching rooms and even comforted me when he knew how stressed I was with my mom's situation. He has just above the shoulder length black curly hair and wears black glasses. Overall our experience was just wonderful. The food was great at the restaurants including The Market with their pizzas and baked goods. Our villa was clean and comfortable. The pool and slide were a hit! The bus shuttle to the parks ran on time and smoothly. My only complaints would be when staying in the villas is that there is no fully covered walkway to the villas during rainstorms (you CAN use the shuttle) and because the villas are gated off, you cannot receive doordash or deliveries to the villas, just to the front desk. These are minor and we would absolutely stay again!!!!

We liked the price point . Despite the roller coaster being right outside our windows ,It was not a problem for us. Our room was clean and our room attendant was very attentive . Hotel was at great location and could walk to most everything

I cannot express how much we enjoyed our stay at the Caribe Royale. My elderly mother had a medical emergency in the airport upon arrival and the staff were so helpful and kind in accommodating her. The front desk (Maria and Aziza) helped us switch villas to a more accessible villa on the first floor. Vanessa our waitress at Tropicale' was so sweet and good with our young children. Majella at the towel and activities hut was so helpful arranging for our cabana and Keysha was a wonderful waitress at the poolside cabana. I also want to give a shoutout to the bellman (I cannot remember his name) who helped me so much with switching rooms and even comforted me when he knew how stressed I was with my mom's situation. He has just above the shoulder length black curly hair and wears black glasses. Overall our experience was just wonderful. The food was great at the restaurants including The Market with their pizzas and baked goods. Our villa was clean and comfortable. The pool and slide were a hit! The bus shuttle to the parks ran on time and smoothly. My only complaints would be when staying in the villas is that there is no fully covered walkway to the villas during rainstorms (you CAN use the shuttle) and because the villas are gated off, you cannot receive doordash or deliveries to the villas, just to the front desk. These are minor and we would absolutely stay again!!!!