North America Adventure Vacations

Ethel in the front desk was very helpful explaining the fees and helping with check in

Beautiful property great service

Although I do think that the grounds could use a little TLC our room was clean and the staff is very friendly. We have stayed here before and will stay again because you can't beat the location for the price. We did not pay to park however I have read a lot of reviews complaining about the cost of parking. No matter where you stay in San Francisco parking is expensive. There is a parking garage right next door if you prefer for much cheaper but it is park at your own risk, where as the parking at the hotel offers a little more security. Overall we really enjoy all of the amenities.

Overall would not recommend. Common areas smelled strongly (mix of perfumed cleaning products, vomit and smoke, not pleasant). The food options are not great (there’s nothing truly delicious other than maybe the hash browns at egghead). The pool area is crowded and loud, drinks are INSANELY priced. Our room’s lights and drapes stopped working and would not turn off/close so had to spend a night with the lights on and drapes wide open. When we asked about it the front desk said “that happens sometimes”. Overall, not a four star experience and the only thing to recommend it is the location. If you can afford a bit more per night, would recommend the cosmo. Stayed there for a bachelorette a few years ago and it was excellent (though obviously pricier).

Very busy place (lobby) Cleaning staff were wonderful

Overall would not recommend. Common areas smelled strongly (mix of perfumed cleaning products, vomit and smoke, not pleasant). The food options are not great (there’s nothing truly delicious other than maybe the hash browns at egghead). The pool area is crowded and loud, drinks are INSANELY priced. Our room’s lights and drapes stopped working and would not turn off/close so had to spend a night with the lights on and drapes wide open. When we asked about it the front desk said “that happens sometimes”. Overall, not a four star experience and the only thing to recommend it is the location. If you can afford a bit more per night, would recommend the cosmo. Stayed there for a bachelorette a few years ago and it was excellent (though obviously pricier).

Beautiful property great service

Everything was excellent, expect the cleaning i requested and noboday clean the room for the 2 days

Beautiful property great service

Ethel in the front desk was very helpful explaining the fees and helping with check in

Close to different activity and shopping center, safe and clean.

Beautiful property great service

Ethel in the front desk was very helpful explaining the fees and helping with check in