North America Adventure Vacations

$75 a night just for parking is absolutely ridiculous. On top of that, the staff was extremely rude and unwelcoming. We had an issue where we didn’t receive our S’mores pack at check-in, and when we asked about it, we were treated poorly. We had to come back the next day to speak with the same staff member who had helped us check in, and she was rude about giving us the pack, saying we should have received it at check in even though she was the one who checked us in and never gave it to us. The way we were treated because we didn’t speak English well was especially disappointing and made us feel very uncomfortable. Customer service should be respectful and welcoming to everyone. Between the $75 nightly parking fee and the poor customer service, I definitely would not stay here again. Never coming back.

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Nice

No access to the fridge without paying a “storage fee” expect to utilize the ice machine. The sensors on the machines which automatically charge you even for looking at a product. Got charged my deposit twice and they couldn’t fix it.

$75 a night just for parking is absolutely ridiculous. On top of that, the staff was extremely rude and unwelcoming. We had an issue where we didn’t receive our S’mores pack at check-in, and when we asked about it, we were treated poorly. We had to come back the next day to speak with the same staff member who had helped us check in, and she was rude about giving us the pack, saying we should have received it at check in even though she was the one who checked us in and never gave it to us. The way we were treated because we didn’t speak English well was especially disappointing and made us feel very uncomfortable. Customer service should be respectful and welcoming to everyone. Between the $75 nightly parking fee and the poor customer service, I definitely would not stay here again. Never coming back.

No access to the fridge without paying a “storage fee” expect to utilize the ice machine. The sensors on the machines which automatically charge you even for looking at a product. Got charged my deposit twice and they couldn’t fix it.

Great stay.

Nice

No access to the fridge without paying a “storage fee” expect to utilize the ice machine. The sensors on the machines which automatically charge you even for looking at a product. Got charged my deposit twice and they couldn’t fix it.