Mexico Adventure Vacations

We had a great stay at Royal Sands Resort. The facilities could use a bit of updating, but everything was clean and well maintained. The staff were friendly and made us feel genuinely cared for as guests. One downside was our experience with a concierge who was quite persistent in trying to sell us a promotional offer. She offered a significant discount on a group tour if we will attend a 90-minute presentation about the hotel’s products. We initially declined because we wanted to fully enjoy our time at the resort. Later, we changed our minds about the tour and said we were happy to pay full price to avoid the presentation. However, she continued to strongly encourage us to attend, insisting there was no obligation to purchase. We explained multiple times that we preferred not to spend our vacation time in a sales pitch. Eventually, after some back and forth, she connected us with another staff member who helped us book the tour. Another inconvenience was the process for booking a reservation at Hacienda Sisal. You have to call the concierge early each morning, which isn’t ideal while on vacation. One morning, my husband called around 8:30 a.m. and was told it was already fully booked, with only an 8:30 p.m. slot remaining. It felt like reservations might be prioritized for certain guests,. Aside from these experiences, everything else was wonderful and we truly enjoyed our stay.

Estefany made the great difference in our stay. I ended up booking additional night for the whole family. She is great!

Perfect for all ages

This resort was gorgeous and so much fun to stay at. The entertainment staff in particular was a highlight throughout my wife and I’s visit. Ari, Eve, and Santiago were always positive and took the time to really get to know us. Johnny, Diego, and Alex all made us feel welcome and celebrated. It was truly a special time. I loved the noon Zumba class in the pool and the beach volleyball.

Im only allowed to book 2 restaurants for my 4 night stay

This resort was gorgeous and so much fun to stay at. The entertainment staff in particular was a highlight throughout my wife and I’s visit. Ari, Eve, and Santiago were always positive and took the time to really get to know us. Johnny, Diego, and Alex all made us feel welcome and celebrated. It was truly a special time. I loved the noon Zumba class in the pool and the beach volleyball.

Estefany made the great difference in our stay. I ended up booking additional night for the whole family. She is great!

Perfect for all ages

This resort was gorgeous and so much fun to stay at. The entertainment staff in particular was a highlight throughout my wife and I’s visit. Ari, Eve, and Santiago were always positive and took the time to really get to know us. Johnny, Diego, and Alex all made us feel welcome and celebrated. It was truly a special time. I loved the noon Zumba class in the pool and the beach volleyball.

Estefany made the great difference in our stay. I ended up booking additional night for the whole family. She is great!

Perfect for all ages

This resort was gorgeous and so much fun to stay at. The entertainment staff in particular was a highlight throughout my wife and I’s visit. Ari, Eve, and Santiago were always positive and took the time to really get to know us. Johnny, Diego, and Alex all made us feel welcome and celebrated. It was truly a special time. I loved the noon Zumba class in the pool and the beach volleyball.