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Mercure Zürich City

4.0 star property
Pet-friendly hotel with a full-service spa connected to the convention center in Zürich

Choose dates to view prices

Photo gallery for Mercure Zürich City

Restaurant
Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing
Exterior
Sauna, hot tub, steam room
Meeting facility
Mercure Zürich City, in Zurich's heart, offers an upscale retreat. Enjoy terrace views, rejuvenate at Wellnessbereich spa, or unwind at the bar. The hotel provides free high-speed WiFi and helpful multilingual staff throughout your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
The current price is ￥19,496
￥21,529 total
includes taxes & fees
Nov 1 - Nov 2

Room options

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Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed

Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free | Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, soundproofing

Comfort Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Bathrobes
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Privilege, Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Sofa bed
Blackout drapes/curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 1 Double Bed

7.8 out of 10
Good
(7 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Desk, laptop workspace, blackout drapes, soundproofing

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms | Desk, laptop workspace, blackout drapes, soundproofing

Superior Double Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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About the neighborhood

Map
8048, Zürich, Vulkanstrasse 108b

What's nearby

  • Letzigrund Stadium - 3 min drive - 2.0 km
  • Bahnhofstrasse - 7 min drive - 5.4 km
  • Swiss National Museum - 8 min drive - 5.5 km
  • University of Zurich - 8 min drive - 5.9 km
  • ETH Zurich - 8 min drive - 6.1 km

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Socar - ‬9 min walk
  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪Restaurant Krone - ‬11 min walk
  • ‪La Taquería - ‬10 min walk
  • ‪Scent of Bamboo - ‬6 min walk

About this property

Mercure Zürich City

Upscale hotel near Swiss National Museum
Located close to Bahnhofstrasse and University of Zurich, Mercure Zürich City provides a terrace, dry cleaning/laundry services, and a bar. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a health club and a sauna.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • Multilingual staff, 4 meeting rooms, and an elevator
  • Tour/ticket assistance, luggage storage, and a gift shop
  • Guest reviews give good marks for the overall condition
Room features
All 319 rooms have comforts such as laptop-friendly workspaces and bathrobes, in addition to thoughtful touches like free WiFi and offices.
Extra amenities include:
  • Showers, hair dryers, and shampoo
  • Wardrobes/closets, LED light bulbs, and heating

Similar properties

Property amenity

Crowne Plaza Zürich by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very Good, 1,001 reviews
The price is ￥20,268
￥22,330 total
includes taxes & fees
Oct 19 - Oct 20
Crowne Plaza Zürich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 29 per night)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Is Mercure Zürich City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Zürich City ?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Mercure Zürich City on Nov 1, 2025 start from ￥19,496, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Zürich City ?

Self parking is available for CHF 29 per night. Limited spots are available.

What time is check-in at Mercure Zürich City ?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Mercure Zürich City ?

Check-out is at noon.

Where is Mercure Zürich City located?

Located in Zürich Center, this spa hotel is 2.9 mi (4.7 km) from Swiss National Museum and 3.1 mi (5 km) from Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 mi (10 km). Seidelhof Tram Stop is only a 5-minute walk and Bandliweg Tram Stop is 5 minutes.

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Reviews

Mercure Zürich City Reviews

8.6

Excellent

9.2

Cleanliness

7.6

Location

8.6

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 292 out of 571 reviews
Rating 8 - Good. 171 out of 571 reviews
Rating 6 - Okay. 67 out of 571 reviews
Rating 4 - Poor. 22 out of 571 reviews
Rating 2 - Terrible. 19 out of 571 reviews

Reviews

8/10 Good

Grigory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine stay. New and comfortable rooms, nice bed. From the negatives: next to train way so there is noise until late night and from early morning, staff in the bar in the evening seemed to be overwhelmed and overworked despite only few customers - we had to wait at least 30 min just to get an order
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima posizione per raggiungere qualsiasi zona di Zurigo in poco tempo grazie ai diversi mezzi pubblici disponibili. Colazione ineccepibile e letti molto comodi
Stayed 3 nights in Aug 2025

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very helpful with adding another day for us. Love the theme of the hotel. Beds were comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy servicial , acogedor y buenas instalaciones . Esta un poco lejos de los lugares turisticos
Stayed 3 nights in Jul 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique hôtel à proximité des transports en commun et tout près du centre de Zurich.
Stayed 3 nights in Jul 2025

10/10 Excellent

wilman

Liked: Amenities
Muy cómoda opción de hospedaje para estar en zurich y sus alrededores. Buen desayuno
Stayed 4 nights in Jul 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel!!!
Stayed 2 nights in Aug 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and quiet rooms. The surrounding area is quite boring with nothing much to do around it. Convenient for the local ice hockey arena.
Stayed 4 nights in Aug 2025

10/10 Excellent

Susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoy our stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt direkt an den Bahnschienen. Die Anbindungen sind super. Nahe am Centrum. Sehr Nah an der Eisarena. Es ist nicht laut. Die Fenster sind gut isoliert
Stayed 2 nights in Aug 2025

10/10 Excellent

ZHAOWEI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Aug 2025

10/10 Excellent

Soumya

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, facilities and accommodations. Short train ride away from Zurich HB
Stayed 2 nights in Jun 2025

10/10 Excellent

Juanito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here with my family! Staff was great and very helpful. Room was new and clean. Gym also had enough equipment for a quick workout. Thank you!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei bastante das acomodações.
Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but for the price of one night stay I would have expected a complementary breakfast. It was why overpriced considering other places I had stayed
Stayed 1 night in Jun 2025

8/10 Good

Nicolene Clotilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this lovely hotel. Friendly staff. Close to train station and number 4 tram.
Stayed 3 nights in Apr 2025

8/10 Good

Eveline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nachhaltig, effiziente Architektur- spannende Raum

Zum Übernachten wunderbar. War nur eine Nacht dort, kann mir vorstellen, dass es für Geschäftsreisende such mehrere Rage guten Komfort bietet, auch Wellness und Fitness. Im Raum war genügend vorhanden, Auffallend die innenausstattung und Raumverteilung 1A.
Stayed 1 night in May 2025

6/10 Okay

Jerson Anthony

Liked: Cleanliness, property conditions & facilities
Breakfast remained same for all the 5-6 days we stayed . Some front desk staff were less friendly while other were kind.
Stayed 5 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Jan 2025

10/10 Excellent

Shazia Tabbasum

Liked: Cleanliness, amenities, property conditions & facilities
Staff was not helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Johannes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new hotel right next to the station. The area around the hotel is quite boring, but as we arrived late and left early … that was no problem to us.
Stayed 2 nights in Feb 2025

8/10 Good

marcos antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Otimo
Stayed 1 night in Mar 2025

6/10 Okay

Gayleen

Liked: Staff & service, amenities
There were a lot of windows and one of them was missing a curtain, so it was impossible to sleep once the sun came up. The second night, we slept with our heads at the foot of the bed, which helped a little. Also, the wall between the bedroom and bathroom was frosted glass, so when I went into the bathroom early to get ready for the day, the light in the bathroom came through the wall and into the bedroom where my husband was trying to sleep; he had to put a pillow over his face. We enjoyed the breakfast and the hot tub. And we enjoyed having a COOP just a few steps away. You’re also steps away from public transportation.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, friendly staff. Beautiful property, close to the train station.
Stayed 5 nights in Dec 2024

10/10 Excellent

Machi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
mooi hotel naast het station en dichtbij het Zurich HB station. Heel schoon en aardig en professioneel personeel.
Stayed 3 nights in Dec 2024

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