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"The room was immaculate and super clean. Noise level was low. The room had everything we needed. Every hotel staff member was professional, extremely curious and did an excellent job. We loved the bar, restaurant, pool and rooftop lounge. Couldn’t be happier with our stay. The front desk reception was helpful in every way. Can’t wait to go back! Thank you!!!"

"Excellent!!! Everything since Cleaning to Recepción Wow!!! I will be back to the same!!!!!"

"Great"

"Good experience "

"Buen lugar, muy comodo y buen servicio. La hamburguesa del room service super buena"

"I believe in the whole package."

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"El personal muy amable "

"Our stay at the Windsor Towers in Rio de Janeiro was wonderful, and the experience was elevated even more by the exceptional front desk service. From the moment we arrived, we felt welcomed and well cared for. One individual who truly stood out was Guilherme. His service went far above and beyond anything we could have expected. Because we did not speak the language, he took it upon himself to ensure we were fully supported—finding solutions, contacting the right people on our behalf, and advocating for us every step of the way. What impressed us most was that he continued to follow through and make sure everything was resolved even on his day off. Guilherme’s professionalism, kindness, and genuine care for our well-being were remarkable. Despite his extraordinary efforts, he humbly kept saying he was “just doing his job.” If that’s the case, then Windsor Towers is incredibly fortunate to have someone of his caliber on their team. He is truly an outstanding individual and a credit to the hotel. We are extremely grateful for his help and highly recommend Windsor Towers to anyone visiting Rio. Service like this makes all the difference and turns a great stay into an unforgettable one. —Thank you, Guilherme, and thank you, Windsor Towers! "